# Service bulletin N192218430

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165441
- Published by NHTSA: 2019\-09\-30
- Manufacturer's number: N192218430
- Manufacturer's date: 2019\-08\-13
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

N192218430 \- Customer Satisfaction Program. During service, certain vehicles equipped with OnStar \(RPO UE1\), may have received an incorrect and partially programmed/configured replacement OnStar module. This condition will disable certain OnStar features, including Remote Access \(remote start, door lock/unlock, etc.\), Connected Access \(vehicle diagnostics, dealer maintenance notification, etc.\), and Unlimited Access \(Turn\-by\-Turn Navigation\). The OnStar Safety \& Security Plan \(Automatic Crash Response and Stolen Vehicle Assistance\) is functional. Dealers are to replace the OnStar module, program, confirm and register the new module correctly by pushing the blue button for confirmation with an OnStar advisor.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165441-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165441-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2018 to 2019 BUICK ENCLAVE
- 2017 to 2019 BUICK ENCORE
- 2017 BUICK ENVISION
- 2017 BUICK REGAL
- 2017 CADILLAC CT6 PLUG\-IN HYBRID
- 2017 CADILLAC ESCALADE
- 2018 to 2019 CADILLAC XT5
- 2015 CADILLAC XTS
- 2017 CADILLAC XTS
- 2019 CHEVROLET BOLT EV
- 2017 CHEVROLET CHEVEROLET SS
- 2017 to 2018 CHEVROLET COLORADO
- 2019 CHEVROLET CORVETTE
- 2017 to 2018 CHEVROLET CRUZE
- 2018 CHEVROLET EQUINOX
- 2017 to 2018 CHEVROLET MALIBU
- 2017 CHEVROLET SILVERADO 1500
- 2017 CHEVROLET TAHOE
- 2018 to 2019 CHEVROLET TRAVERSE
- 2018 CHEVROLET VOLT
- 2017 to 2019 GMC ACADIA
- 2018 GMC CANYON
- 2016 GMC SIERRA 1500
- 2016 GMC YUKON XL

## Recalls for the same vehicles and component

- [2024294](/recalls/tc/2024294.md), 2024-05-24: Electrical
- [2021631](/recalls/tc/2021631.md), 2021-10-14: Accessories
- [21V560000](/recalls/nhtsa/21V560000.md), 2021-07-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [2021407](/recalls/tc/2021407.md), 2021-07-01: Electrical
- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [20V701000](/recalls/nhtsa/20V701000.md), 2020-11-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [19V642000](/recalls/nhtsa/19V642000.md), 2019-09-06: ENGINE; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
- [2019325](/recalls/tc/2019325.md), 2019-06-28: Electrical
- [2019204](/recalls/tc/2019204.md), 2019-04-26: Electrical
- [17V404000](/recalls/nhtsa/17V404000.md), 2017-06-27: EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

## Other bulletins for the same vehicles and component

- [22\-NA\-007](/bulletins/11025552.md), 2025-11-15, Service bulletin: ENGINE; ELECTRICAL SYSTEM. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler \(CAC\) Icing \- Malfunction Indicator Lamp \(MIL\) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
- [24\-NA\-202](/bulletins/11024496.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard \(NACS\) DC Adapter Warranty Claim Information.
- [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [PIE0753I](/bulletins/11023388.md), 2025-09-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This engineering information \(EI\) will assist GM to recover a small number of electric vehicle battery packs from customer\-owned vehicles in the field for further engineering study and analysis.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-069](/bulletins/11017876.md), 2025-05-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [23\-NA\-074](/bulletins/11017508.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES; ENGINE; STEERING. This service bulletin provides a procedure to add deadener to the batter tray bracket to correct customer concerns of a Service Engine Soon \(SES\), Reduced Power, Service Brake, Reduced Steering and/or Stabilitrak Message Illuminated on DIC, multiple DTCs.
- [21\-NA\-139](/bulletins/11017443.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp \(MIL\) Illuminated \- DTC P3055 Set.

JSON: [/v1/bulletins/10165441](/v1/bulletins/10165441)

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