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Service bulletin SB35-016

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10165422
Published by NHTSA2019-09-28
Manufacturer's numberSB35-016
Manufacturer's date2019-09-27
NHTSA componentPOWER TRAIN

NHTSA's summary

Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
WESTERN STAR 57002017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20204882020-10-16. Powertrain
20V6420002020-10-16. POWER TRAIN:CLUTCH ASSEMBLY
20187142018-12-19. Powertrain
18V9030002018-12-19. POWER TRAIN:CLUTCH ASSEMBLY
17V3150002017-05-11. POWER TRAIN:AXLE ASSEMBLY
16V6340002016-08-31. POWER TRAIN:AXLE HUBS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB26-008-WST2025-05-02. Service bulletin. Service Solution for DT12 Oil Plug Ports
CXA 06_24_Clutch Bolts2024-07-09. Other. CX Advocate communication for clutch bolts
TSB35-023-WST2024-06-05. Service bulletin. Technical Service Bulletin for New Final Drive Over Heat Diagnostic
ICI22-0172022-05-03. Service bulletin. Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
SBW41-0022022-02-05. Service bulletin. Revised Western Star Service Bulletin for Drive Line Vibration. Minor note: added an update of document previously submitted. The related VMRS codes are added
WSTCAE171-20192021-05-18. Service bulletin. Allison FuelSense 2.0
WSTCAE149-20172021-05-18. Service bulletin. Air-to-Oil Coolers for DT12 in 5700
SS701-WST20212021-05-01. Service bulletin. Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
D21M12021-05-01. Service bulletin. Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
DT12 Trans Chafe2021-04-08. Service bulletin. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.