# Service bulletin DORE5C4S09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165333
- Published by NHTSA: 2019\-09\-23
- Manufacturer's number: DORE5C4S09
- Manufacturer's date: 2019\-07\-11
- NHTSA component: SUSPENSION

## NHTSA's summary

This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165333-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165333-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 1991 to 2001 ACURA INTEGRA
- 1991 to 1995 ACURA LEGEND
- 1996 to 2004 ACURA RL
- 2004 to 2014 ACURA TL
- 2004 to 2014 ACURA TSX
- 2003 to 2012 HONDA ACCORD
- 2010 to 2011 HONDA ACCORD CROSSTOUR
- 1997 to 2001 HONDA CR\-V
- 2012 to 2015 HONDA CROSSTOUR
- 1997 to 2001 HONDA PRELUDE

## Recalls for the same vehicles and component

- [10V640000](/recalls/nhtsa/10V640000.md), 2010-12-16: SUSPENSION
- [1999101](/recalls/tc/1999101.md), 1999-05-26: Suspension
- [99V069000](/recalls/nhtsa/99V069000.md), 1999-05-10: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

## Other bulletins for the same vehicles and component

- [RFI20210312\_BB64](/bulletins/10190486.md), 2021-04-19, Service bulletin: EQUIPMENT; SUSPENSION. This SKU is a bushing kit. The customer communication requested return of unsold inventory to inspect the retail package label for accuracy. If the label is incorrect, the customer may have difficulty locating the desired product. If the labels are left incorrect, sales may be less than forecasted.
- [DLR MSG \- RFP \-](/bulletins/10129818.md), 2018-03-12, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; SUSPENSION. Dealer message \- American Honda \(AHM\) is investigating certain 2010 \& 2013 Accord V6s, Pilots \& Odysseys with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [DLR MSG \- RFP \-](/bulletins/10129548.md), 2018-03-05, Service bulletin: SUSPENSION; STEERING: STEERING WHEEL/HANDLE BAR. Dealer message \- American Honda \(AHM\) is investigating certain 2010 Odysseys, 2010 \& 2013 Accord V6s \& Pilots with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [DLR MSG \- RFP \-](/bulletins/10129523.md), 2018-03-05, Service bulletin: SUSPENSION; STEERING: STEERING WHEEL/HANDLE BAR. Dealer message \- American Honda \(AHM\) is investigating certain 2010 \& 2013 MDXs \& TSXs with a complaint of the steering wheel vibration and the pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [DLR MSG \- RFP \-](/bulletins/10129522.md), 2018-03-05, Service bulletin: SUSPENSION; STEERING: STEERING WHEEL/HANDLE BAR. Dealer message \- American Honda \(AHM\) is investigating certain 2010 Odysseys, 2010 \& 2013 Accord V6s \& Pilots with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [DLR MSG \- RFP \-](/bulletins/10129511.md), 2018-03-05, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; SUSPENSION. Dealer message \- American Honda \(AHM\) is investigating certain 2010 Odysseys \& Pilots, 2010 \& 2013 Accord V6s with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [DLR MSG \- RFP 20](/bulletins/10129502.md), 2018-03-05, Service bulletin: SUSPENSION; STEERING: STEERING WHEEL/HANDLE BAR. Dealer message \- American Honda \(AHM\) is investigating certain 2010 Odysseys \& Pilots, 2010 \& 2013 Accord V6s with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ENG REQ \- BER140](/bulletins/10129489.md), 2018-03-05, Service bulletin: SERVICE BRAKES; SUSPENSION; STEERING: STEERING WHEEL/HANDLE BAR. Engineering request for investigation \- American Honda \(AHM\) is investigating certain 2010 \& 2013 MDXs \& TSXs with a complaint of the steering wheel vibration and the pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [A12\-082](/bulletins/10086863.md), 2016-12-21, Service bulletin: SUSPENSION. SERVICE BULLETIN \- A CLUNK IS HEARD IN THE FRONT SUSPENSION WHILE DRIVING OVER IRREGULAR SURFACES AND IN HOT WEATHER. THE NOISE GOES AWAY TEMPORARILY WHEN THE VEHICLE IS LIFTED IN THE AIR \(THE SUSPENSION IS ALLOWED TO HANG\) AND THEN RETURNED TO THE GROUND. REPLACE BOTH OF THE FRONT LOWER BALL JOINTS WITH UPDATED SERVICE PARTS MADE TO ADDRESS THIS SPECIFIC SYMPTOM.
- [SB\-12\-082](/bulletins/10051920.md), 2013-04-19, Service bulletin: SUSPENSION; SUSPENSION:FRONT. HONDA: CLUNK NOISE IN THE FRONT SUSPENSION DURING HOT WEATHER. THIS CLUNK NOISE IS MOSTLY HEARD WHILE DRIVING ON IRREGULAR SURFACES. \*KB UPDATED 8/5/13. \*PE

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