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Service bulletin DORE5C4S09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10165333
Published by NHTSA2019-09-23
Manufacturer's numberDORE5C4S09
Manufacturer's date2019-07-11
NHTSA componentSUSPENSION

NHTSA's summary

This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
ACURA INTEGRA1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001
ACURA LEGEND1991, 1992, 1993, 1994, 1995
ACURA RL1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004
ACURA TL2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
ACURA TSX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
HONDA ACCORD2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
HONDA ACCORD CROSSTOUR2010, 2011
HONDA CR-V1997, 1998, 1999, 2000, 2001
HONDA CROSSTOUR2012, 2013, 2014, 2015
HONDA PRELUDE1997, 1998, 1999, 2000, 2001

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
10V6400002010-12-16. SUSPENSION
19991011999-05-26. Suspension
99V0690001999-05-10. SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
RFI20210312_BB642021-04-19. Service bulletin. This SKU is a bushing kit. The customer communication requested return of unsold inventory to inspect the retail package label for accuracy. If the label is incorrect, the customer may have difficulty locating the desired product. If the labels are left incorrect, sales may be less than forecasted.
DLR MSG - RFP -2018-03-12. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2010 & 2013 Accord V6s, Pilots & Odysseys with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR MSG - RFP -2018-03-05. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2010 Odysseys, 2010 & 2013 Accord V6s & Pilots with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR MSG - RFP -2018-03-05. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2010 & 2013 MDXs & TSXs with a complaint of the steering wheel vibration and the pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR MSG - RFP -2018-03-05. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2010 Odysseys, 2010 & 2013 Accord V6s & Pilots with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR MSG - RFP -2018-03-05. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2010 Odysseys & Pilots, 2010 & 2013 Accord V6s with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
DLR MSG - RFP 202018-03-05. Service bulletin. Dealer message - American Honda (AHM) is investigating certain 2010 Odysseys & Pilots, 2010 & 2013 Accord V6s with a complaint of the steering wheel vibration and pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ENG REQ - BER1402018-03-05. Service bulletin. Engineering request for investigation - American Honda (AHM) is investigating certain 2010 & 2013 MDXs & TSXs with a complaint of the steering wheel vibration and the pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A12-0822016-12-21. Service bulletin. SERVICE BULLETIN - A CLUNK IS HEARD IN THE FRONT SUSPENSION WHILE DRIVING OVER IRREGULAR SURFACES AND IN HOT WEATHER. THE NOISE GOES AWAY TEMPORARILY WHEN THE VEHICLE IS LIFTED IN THE AIR (THE SUSPENSION IS ALLOWED TO HANG) AND THEN RETURNED TO THE GROUND. REPLACE BOTH OF THE FRONT LOWER BALL JOINTS WITH UPDATED SERVICE PARTS MADE TO ADDRESS THIS SPECIFIC SYMPTOM.
SB-12-0822013-04-19. Service bulletin. HONDA: CLUNK NOISE IN THE FRONT SUSPENSION DURING HOT WEATHER. THIS CLUNK NOISE IS MOSTLY HEARD WHILE DRIVING ON IRREGULAR SURFACES. *KB UPDATED 8/5/13. *PE