Service bulletin T-SB-0103-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10164897
Published by NHTSA	2019-09-16
Manufacturer's number	T-SB-0103-19
Manufacturer's date	2019-08-12
NHTSA component	EQUIPMENT

NHTSA's summary

TSB: To avoid damage to the roof rack cross bars during transportation, the 2020 model year Land Cruiser roof rack cross bars have been placed inside the vehicle at the assembly plant. Install the roof rack cross bars during Pre-Delivery Service (PDS) using the following procedure.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
TOYOTA LAND CRUISER	2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB003220	2023-10-16. Service bulletin. TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
TSB000923	2023-05-01. Service bulletin. TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
TSB009421Rev1	2022-09-15. Service bulletin. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
Toyota PRO19-02	2022-02-14. Service bulletin. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
T-TT-0578-19 Rev	2021-11-15. Service bulletin. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-SB-0083-21	2021-10-25. Service bulletin. TSB: Some 2018 ? 2020 model year Land Cruiser vehicles equipped with Active Height Control may exhibit a squeak noise from the rear of the vehicle over uneven surfaces when the suspension is set to the low height position. The squeak noise is caused by contact between the passenger rear lower control arm and lower control arm support bracket. Follow the Repair Procedure in this bulletin to address this condition.
Toyota PRO21-UFR	2021-06-21. Service bulletin. UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-PG007-01	2021-06-14. Service bulletin. Replacement vin plates.
T-PG002-91	2021-06-14. Service bulletin. Product general information.
T-SB-0032-20 Rev	2021-03-15. Service bulletin. TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.