# Service bulletin T\-SB\-0090\-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10164867
- Published by NHTSA: 2019\-09\-16
- Manufacturer's number: T\-SB\-0090\-19
- Manufacturer's date: 2019\-08\-02
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

TSB: Pre\-Delivery Service \(PDS\) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: \* Careful inspection for paint chips/scratches and body dents/dings. \* Proper operation of electrical accessories. \* Interior cleanliness. \* Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. \(See PDS Check Sheet item 9 of "Final Inspection and Cleaning."\) A new PDS Check Sheet has been developed for the 2020 model year Avalon and Avalon HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10164867-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10164867-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2020 TOYOTA AVALON
- 2020 TOYOTA AVALON HYBRID

## Other bulletins for the same vehicles and component

- [TSB010622](/bulletins/10252259.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [T\-SB\-0032\-23](/bulletins/10241382.md), 2023-08-28, Service bulletin: EQUIPMENT. TSB: Some 2019 ? 2022 model year Avalon and Avalon Hybrid and 2018 ? 2023 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition\(s\) can occur on both the front driver and front passenger sides of the vehicles.
- [TSB\-0032\-23](/bulletins/10240052.md), 2023-07-31, Service bulletin: EQUIPMENT. TSB: Some 2019 ? 2022 model year Avalon and Avalon Hybrid and 2018 ? 2023 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition\(s\) can occur on both the front driver and front passenger sides of the vehicles
- [TSB000923](/bulletins/10235216.md), 2023-05-01, Service bulletin: EQUIPMENT; SERVICE BRAKES, HYDRAULIC. TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes \(DTCs\): ?DTC P0171 and/or P0174 \(System Too Lean Bank 1/Bank 2\) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- [T\-TT\-0611\-20 Rev](/bulletins/10230376.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
- [T\-SB\-0119\-20 Obs](/bulletins/10230362.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T\-SB\-0106\-22.
- [T\-SB\-0106\-22](/bulletins/10230360.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription \(stored in the head unit\), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number \(ACN\). Updating the map without the use of an ACN is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
- [TSB009421Rev1](/bulletins/10220174.md), 2022-09-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- [T\-SB\-0110\-20 Rev](/bulletins/10213900.md), 2022-06-13, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; EQUIPMENT. TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage \(HV\) Ni\-MH and Li\-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX\-5100 should be used wherever the Repair Manual references the Toyota Hybrid System \(THS\) charger

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