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Service bulletin 04-17-17R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10164192
Published by NHTSA2019-08-30
Manufacturer's number04-17-17R
Manufacturer's date2019-08-20
NHTSA componentSTEERING

NHTSA's summary

This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) gear box (steering rack) assembly. The repair (when applicable) involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
SUBARU WRX2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
05-97-262026-05-04. Service bulletin. This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.
4-30-252025-11-04. Service bulletin. This bulletin announces the design change made to the steering gearbox harness. It will feature a connector holder, improving water sealing performance.
4-26-202021-01-05. Service bulletin. This bulletin describes a design change to the replacement hydraulic-type steering gearbox assembly.