# Service bulletin A07201912

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10163989
- Published by NHTSA: 2019\-08\-19
- Manufacturer's number: A07201912
- Manufacturer's date: 2019\-07\-01
- NHTSA component: EQUIPMENT; STRUCTURE:BODY

## NHTSA's summary

A number of Rolls\-Royce Cullinan \(RR31\) vehicles have been identified as having a potential problem concerning the riveted section of the A\-Pillar, where the rivet hole has an excessive gap and has not been sealed sufficiently. This could allow water ingress that may migrate into the sill. Therefore, this area needs to be checked on both the right hand \& left hand side of the vehicle and if required apply sealant to the affected areas.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163989-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163989-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2019 ROLLS\-ROYCE CULLINAN

## Other bulletins for the same vehicles and component

- [A08202201UC](/bulletins/10224221.md), 2022-10-17, Service bulletin: EQUIPMENT:ELECTRICAL. The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call \(E\-call\), Concierge call and Roadside assist calls.
- [RR65537744](/bulletins/10200503.md), 2021-08-23, Service bulletin: STRUCTURE; EQUIPMENT. The glovebox has difficulty opening and closing, or in some instances will not open or close
- [RR65537732](/bulletins/10200502.md), 2021-08-23, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message \(ID 961\) can occur on a new vehicle even with very low usage or relatively low operating hours.
- [RR65334268](/bulletins/10194322.md), 2021-05-24, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT. Visible cracks or hazy areas present in the surface of the LED headlight lens
- [RRA10202006](/bulletins/10182641.md), 2020-11-16, Service bulletin: STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. RR31 Door Close Assist Defect Codes: In order for vehicle component defects to be investigated, it is essential that correct defect and labor codes are used when submitting claims. Please use the following codes for cases where the door close assist unit has become detached.
- [RR65501910](/bulletins/10182637.md), 2020-11-16, Service bulletin: STRUCTURE; EQUIPMENT. Change of Torque \- Sunroof fixings: Fixing torque of bolts securing sunroof frame to the body have been increased.
- [RR65305237](/bulletins/10182635.md), 2020-11-16, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. Door close assist complaints, motor detached: Door is unable to close using the close assist function, either from the inner or exterior button. In some cases there is also an audible noise from within the door when closed manually.
- [RR64605110](/bulletins/10182633.md), 2020-11-16, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. SoE \- Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
- [RR65494848](/bulletins/10181243.md), 2020-10-19, Service bulletin: EQUIPMENT. During a programming session with ISTA 4.25.x, the AMP fails coding.
- [RR65491580](/bulletins/10181242.md), 2020-10-19, Service bulletin: EQUIPMENT; STRUCTURE. The torque figure provided in ISTA / AIR is incorrect.

JSON: [/v1/bulletins/10163989](/v1/bulletins/10163989)

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