Service bulletin Dealer Best Prac

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10163867
Published by NHTSA	2019-08-19
Manufacturer's number	Dealer Best Prac
Manufacturer's date	2019-07-24
NHTSA component	ENGINE; EQUIPMENT

NHTSA's summary

In an effort to support customers to keep their vehicle maintenance up to date, Hyundai will be providing select owners of 2011-2014 Sonata (YF) 2.0T/2.4L and 2013-2014 Santa Fe Sport (AN) 2.0T/2.4L vehicles with an engine oil and oil filter change free of charge.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
HYUNDAI SANTA FE SPORT	2013, 2014
HYUNDAI SONATA	2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2022118	2022-03-15. Accessories
2021612	2021-10-01. Engine
2021033	2021-01-27. Engine
2020592	2020-12-02. Engine
20V746000	2020-12-01. ENGINE
20V393000	2020-07-02. EQUIPMENT:ELECTRICAL
2019640	2019-12-16. Engine
2019130	2019-03-11. Engine
2019012	2019-01-10. Engine
18V934000	2018-12-28. ENGINE; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
26-EM-016H TSB	2026-10-14. Service bulletin. Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.
26-EM-015H TSB	2026-10-13. Service bulletin. Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.
26-01-033H TSB	2026-03-31. Warranty extension. This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01-023H-2 (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.
26-01-033H DN	2026-03-30. Warranty extension. This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01-023H (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.
24-01-068H	2024-09-03. Service campaign. Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.
24-01-009H	2024-03-05. Service bulletin. This bulletin provides the service procedure to: 1) Upgrade the IBU/BCM (Integrated Body Control Unit/Body Control Module) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2) Install two anti-theft decals for the front windows. Additional decals may also be installed in the rear windows at customer’s discretion.
24-01-009H	2024-03-05. Service bulletin. Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealers.
23-EM-005H	2023-12-15. Service bulletin. This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
22-01-023H-2	2023-08-02. Service bulletin. A class action lawsuit against Hyundai Motor America (“HMA”) alleges that certain Hyundai vehicles (“Class Vehicles”) were manufactured, marketed, sold, and/or leased with an engine defect that can result in sudden engine seizure, stalling, engine failure, and in some circumstances, engine fire, and that some owners and lessees of Class Vehicles have been improperly denied repairs under warranty. Neither HMA nor Hyundai Motor Company have been found liable for any of the claims alleged in the lawsuit. The parties have instead reached a voluntary settlement (the “Settlement”) to avoid lengthy litigation and to provide owners of Class Vehicles certain benefits.
23-01-014H-5	2023-08-02. Service bulletin. Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).