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Service bulletin SSM74490

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10163739
Published by NHTSA2019-08-12
Manufacturer's numberSSM74490
Manufacturer's date2019-07-26
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
JAGUAR E-PACE2018, 2019
JAGUAR F-PACE2017, 2018, 2019
JAGUAR F-TYPE2014, 2015, 2016, 2017, 2018, 2019, 2020
JAGUAR I-PACE2019, 2020
JAGUAR XE2017, 2018, 2019, 2020
JAGUAR XF2016, 2017, 2018, 2019
JAGUAR XJ2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0670002026-02-05. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V0170002025-01-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
24V9270002024-12-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V6330002024-08-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V1830002024-03-07. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0860002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0850002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V7090002023-10-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V3690002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
19V6820002019-09-27. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
H537 UPS0525-2 11AUG252025-09-03. Service bulletin. Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM762812025-03-07. Other. Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
SFCC_OCT2024_502024-11-07. Other. The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
SFCC_AUG2024_242024-09-06. Other. concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
JLRTB02079NAS22024-04-05. Service bulletin. Creaking Noise From Glass Roof Panel
SFCC_MAR2024_702024-04-05. Service bulletin. A creaking type noise from the roof area is heard while driving.