# Service bulletin SSM 48094

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10163589
- Published by NHTSA: 2019\-08\-07
- Manufacturer's number: SSM 48094
- Manufacturer's date: 2019\-07\-22
- NHTSA component: VISIBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER

## NHTSA's summary

Some 2015\-2019 Edge vehicles build on or before 5\-Nov\-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a root cause determination, replace the drivers side wiper motor with updated service part FT4Z\-17508\-H, and make sure the customer is advised to keep the cowl area clean of ice and snow. Refer to Workshop Manual \(WSM\), Section 501\-16 and applicable labor operations in Section 11 of the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163589-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163589-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2015 to 2019 FORD EDGE

## Other bulletins for the same vehicles and component

- [SSM 54067](/bulletins/11020957.md), 2025-07-30, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. For 2018\-2024 Edge and 2018\-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available \(DS7Z\-9904132\-A\). It is not necessary to replace the sun visor assembly if only the clip is damaged.

JSON: [/v1/bulletins/10163589](/v1/bulletins/10163589)

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