Service bulletin 12-269-19
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10163562 |
| Published by NHTSA | 2019-08-06 |
| Manufacturer's number | 12-269-19 |
| Manufacturer's date | 2019-07-29 |
| NHTSA component | FORWARD COLLISION AVOIDANCE; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA |
NHTSA's summary
This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom camera lens openings. Comparison images are provided below.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance
| SUBARU FORESTER | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 07-235-25 | 2025-10-02. Service bulletin. In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of “phantom braking” or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle. |
|---|---|
| SubaruNet Announcement | 2025-08-04. Other. This announcement provides information about a Subaru of America, Inc. preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles. |
| 18-231-23 | 2023-10-02. Service bulletin. This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSight® system after body repair procedures have been performed. |
| 03-89-22R | 2022-12-02. Service bulletin. This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. In rare cases the EyeSight® system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid Pressure) to be set. |
| 03-89-22 | 2022-10-04. Service bulletin. This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. |
| 15-267-20 | 2020-08-03. Service bulletin. This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. |
| 07-165-20R | 2020-02-05. Service bulletin. This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. |
| 12-261-19R | 2019-07-22. Service bulletin. This Service Information bulletin provides helpful tips to use when removing or reinstalling the EyeSight camera cover. Improper removal / installation practices can damage the camera cover and also have a negative effect on the operation of the system, cause a rattling condition to develop, or both. |