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Service bulletin DOC-1034438

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10163544
Published by NHTSA2019-08-07
Manufacturer's numberDOC-1034438
Manufacturer's date2019-08-05
NHTSA componentSTEERING; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING: STEERING WHEEL/HANDLE BAR

NHTSA's summary

Service Solution to customers regarding Steering wheel switches inoperative, AM/FM radio reception corrupted, failure of the steering wheel clockspring.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Steering, Steering column and wheel

Vehicles listed
FREIGHTLINER CASCADIA2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB54-3212019-10-30. Service bulletin. Service bulletin describing the procedures for service harness installation and steering wheel clockspring replacement.
DOC-10336282019-04-01. Service bulletin. SS 1033628 New Cascadia Ground Strategy -Steering Wheel Clockspring Failures
FL7962019-04-01. Service bulletin. Dealer Bulletin FL796 Steering Wheel Fasteners
sb46412019-04-01. Service bulletin. Adjusting Tilt Lock Force on TRW Steering Columns