# Service bulletin 23\-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10163419
- Published by NHTSA: 2019\-08\-02
- Manufacturer's number: 23\-003
- Manufacturer's date: 2019\-07\-22
- NHTSA component: POWER TRAIN

## NHTSA's summary

Fix as Fail: Vehicles with Eaton Ultrashift Plus or Fuller Advantage Automated transmissions may display fault codes and/or have clutch release problems due to broken clutch levers. Resolution is to replace the clutch.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163419-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163419-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2018 KENWORTH C500
- 2018 KENWORTH T270
- 2018 KENWORTH T370
- 2018 KENWORTH T440
- 2018 KENWORTH T660
- 2018 KENWORTH T680
- 2018 KENWORTH T880
- 2018 KENWORTH W900
- 2018 to 2019 PETERBILT 337
- 2018 to 2019 PETERBILT 348
- 2018 to 2019 PETERBILT 365
- 2018 to 2019 PETERBILT 367
- 2018 to 2019 PETERBILT 389
- 2018 to 2019 PETERBILT 567
- 2018 to 2019 PETERBILT 579
- 2018 to 2019 PETERBILT 587

## Recalls for the same vehicles and component

- [2018739](/recalls/tc/2018739.md), 2018-12-24: Powertrain
- [18V931000](/recalls/nhtsa/18V931000.md), 2018-12-21: POWER TRAIN:CLUTCH ASSEMBLY
- [18V092000](/recalls/nhtsa/18V092000.md), 2018-02-02: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- [2017664](/recalls/tc/2017664.md), 2017-12-28: Powertrain
- [17V840000](/recalls/nhtsa/17V840000.md), 2017-12-22: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## Other bulletins for the same vehicles and component

- [26\-035](/bulletins/11035107.md), 2026-07-21, Service bulletin: POWER TRAIN. Updated Eaton's TAIB0885EN Bulletin link.
- [E311](/bulletins/11022496.md), 2025-09-03, Other: ENGINE; POWER TRAIN. Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311 must be flagged and open in Service Information Record \(SIR\) at the time of RO open date to qualify.” Also, “Through Standard Warranty or any applicable active Extended Warranty” verbiage was removed from Warranty section.
- [T016 / 26\-040](/bulletins/11019217.md), 2025-06-05, Service bulletin: POWER TRAIN. T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25\-17A for 6.9 hours created to replace all other codes. 26\-040: Warranty section updated to include 0.5 hours for test drive. Recommended Repair 26040C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25\-17A for 6.9 hours created to replace all other codes.
- [02\-194](/bulletins/11010896.md), 2024-12-02, Service bulletin: POWER TRAIN. Fix\-As\-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix\-As\-Fail start date is 11/11/2024.
- [7\-700](/bulletins/11009757.md), 2024-11-05, Warranty extension: POWER TRAIN; ENGINE. 7/700 Service Agreement \- Letter Only.
- [23\-005](/bulletins/10225580.md), 2022-11-04, Service bulletin: POWER TRAIN; VEHICLE SPEED CONTROL. Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis.
- [T012](/bulletins/10206097.md), 2022-01-06, Service bulletin: POWER TRAIN. Non\-Safety Campaign: Drivers of vehicles equipped with PACCAR TX\-12 transmissions may experience harsh shifts and gear grinding noise. Premature Main Drive Gear damage may occur due to clutch housing and main case countershaft bearing bore wear.
- [26\-038](/bulletins/10206084.md), 2022-01-06, Service bulletin: POWER TRAIN. Non\-Safety Campaign: Eaton Endurant transmissions may experience premature Main Drive Gear damage due to clutch housing and main case countershaft bearing bore wear. A Clutch Housing Front Cover Kit will be installed to address the issue.
- [26\-037](/bulletins/10185190.md), 2021-01-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Fix\-As\-Fail \- Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator \(LCA\) fault codes leading to possible LCA hardware replacement.
- [26\-035](/bulletins/10185189.md), 2021-01-06, Service bulletin: POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Non\-safety campaign: Vehicles equipped with an Eaton Endurant 12 speed transmission may experience transmission service lamp activation, no gear engagement from neutral, and/or DTC 511 FMI 7 or 10 is set. Resolution is to update the transmission software and calibrations.

JSON: [/v1/bulletins/10163419](/v1/bulletins/10163419)

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