# Service bulletin 16NA338

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10163215
- Published by NHTSA: 2019\-07\-29
- Manufacturer's number: 16NA338
- Manufacturer's date: 2019\-06\-06
- NHTSA component: POWER TRAIN

## NHTSA's summary

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163215-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10163215-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2016 to 2019 BUICK CASCADA
- 2005 BUICK CENTURY
- 2008 to 2019 BUICK ENCLAVE
- 2013 to 2019 BUICK ENCORE
- 2016 to 2019 BUICK ENVISION
- 2005 to 2019 BUICK LACROSSE
- 2005 BUICK LESABRE
- 2006 BUICK LESABRE
- 2006 to 2011 BUICK LUCERNE
- 2012 BUICK LUCERNE
- 2005 BUICK PARK AVENUE
- 2005 to 2007 BUICK RAINIER
- 2005 BUICK REGAL
- 2011 to 2019 BUICK REGAL
- 2005 to 2007 BUICK RENDEZVOUS
- 2005 to 2007 BUICK TERRAZA
- 2008 BUICK TERRAZA
- 2012 BUICK VERANO
- 2015 to 2017 BUICK VERANO
- 2013 to 2019 CADILLAC ATS
- 2016 CADILLAC CT6
- 2019 CADILLAC CT6
- 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID
- 2005 to 2019 CADILLAC CTS
- 2005 CADILLAC DEVILLE
- 2006 to 2011 CADILLAC DTS
- 2014 to 2017 CADILLAC ELR
- 2005 to 2019 CADILLAC ESCALADE
- 2005 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2019 CADILLAC ESCALADE ESV
- 2007 to 2013 CADILLAC ESCALADE EXT
- 2005 to 2006 CADILLAC ESCALADE EXT 1500
- 2005 to 2016 CADILLAC SRX
- 2005 to 2011 CADILLAC STS
- 2005 to 2009 CADILLAC XLR
- 2019 CADILLAC XT4
- 2017 to 2019 CADILLAC XT5
- 2013 to 2019 CADILLAC XTS
- 2005 CHEVROLET ASTRO
- 2007 to 2013 CHEVROLET AVALANCHE
- 2005 to 2006 CHEVROLET AVALANCHE 1500
- 2005 to 2006 CHEVROLET AVALANCHE 2500
- 2005 to 2006 CHEVROLET AVEO
- 2009 to 2012 CHEVROLET AVEO
- 2005 CHEVROLET BLAZER
- 2019 CHEVROLET BLAZER
- 2017 CHEVROLET BOLT EV
- 2005 to 2006 CHEVROLET C SERIES
- 2008 CHEVROLET C SERIES
- 2010 to 2019 CHEVROLET CAMARO
- 2011 to 2017 CHEVROLET CAPRICE
- 2013 to 2014 CHEVROLET CAPTIVA
- 2012 CHEVROLET CAPTIVA SPORT
- 2005 CHEVROLET CAVALIER
- 2014 to 2017 CHEVROLET CHEVEROLET SS
- 2015 to 2016 CHEVROLET CITY EXPRESS
- 2005 to 2006 CHEVROLET CLASSIC
- 2005 to 2010 CHEVROLET COBALT
- 2005 to 2012 CHEVROLET COLORADO
- 2015 to 2019 CHEVROLET COLORADO
- 2005 to 2019 CHEVROLET CORVETTE
- 2011 to 2019 CHEVROLET CRUZE
- 2005 CHEVROLET EPICA
- 2005 to 2019 CHEVROLET EQUINOX
- 2005 to 2019 CHEVROLET EXPRESS
- 2005 to 2006 CHEVROLET G VAN BUS
- 2006 to 2011 CHEVROLET HHR
- 2005 to 2019 CHEVROLET IMPALA
- 2005 to 2019 CHEVROLET MALIBU
- 2005 to 2007 CHEVROLET MONTE CARLO
- 2018 CHEVROLET N300
- 2017 CHEVROLET N300 MAX
- 2005 to 2006 CHEVROLET OPTRA
- 2017 CHEVROLET SILVERADO
- 2006 to 2011 CHEVROLET SILVERADO 1500
- 2014 CHEVROLET SILVERADO 1500
- 2019 CHEVROLET SILVERADO 1500
- 2005 CHEVROLET SILVERADO 1500 HD
- 2005 to 2016 CHEVROLET SILVERADO 2500
- 2018 to 2019 CHEVROLET SILVERADO 2500
- 2013 CHEVROLET SILVERADO 3500
- 2012 to 2019 CHEVROLET SONIC
- 2013 to 2015 CHEVROLET SPARK
- 2018 to 2019 CHEVROLET SPARK
- 2014 CHEVROLET SPARK EV
- 2016 to 2017 CHEVROLET SPARK EV
- 2005 to 2006 CHEVROLET SSR
- 2005 to 2019 CHEVROLET SUBURBAN
- 2005 to 2006 CHEVROLET T SERIES
- 2010 CHEVROLET T SERIES
- 2005 to 2019 CHEVROLET TAHOE
- 2005 to 2009 CHEVROLET TRAILBLAZER
- 2009 to 2019 CHEVROLET TRAVERSE
- 2013 to 2019 CHEVROLET TRAX
- 2005 to 2009 CHEVROLET UPLANDER
- 2005 CHEVROLET VENTURE
- 2011 to 2019 CHEVROLET VOLT
- 2007 to 2019 GMC ACADIA
- 2005 to 2006 GMC C SERIES
- 2005 to 2012 GMC CANYON
- 2015 to 2019 GMC CANYON
- 2005 to 2009 GMC ENVOY
- 2006 GMC ENVOY XL
- 2005 GMC ENVOY XUV
- 2005 GMC JIMMY CLASSIC
- 2005 GMC SAFARI
- 2005 to 2019 GMC SAVANA
- 2017 GMC SIERRA
- 2014 GMC SIERRA 1500
- 2019 GMC SIERRA 1500
- 2007 to 2016 GMC SIERRA 2500
- 2018 to 2019 GMC SIERRA 2500
- 2007 to 2013 GMC SIERRA DENALI
- 2015 to 2016 GMC SIERRA DENALI
- 2018 to 2019 GMC SIERRA DENALI
- 2010 to 2019 GMC TERRAIN
- 2005 to 2019 GMC YUKON
- 2005 to 2013 GMC YUKON DENALI
- 2005 to 2013 GMC YUKON DENALI XL
- 2005 to 2011 GMC YUKON XL
- 2012 to 2014 GMC YUKON XL
- 2015 to 2019 GMC YUKON XL
- 2005 to 2010 HUMMER H2
- 2006 to 2010 HUMMER H3
- 2006 ISUZU 4500 SERIES
- 2005 PONTIAC AZTEK
- 2005 PONTIAC BONNEVILLE
- 2010 PONTIAC G3
- 2007 to 2010 PONTIAC G5
- 2005 to 2010 PONTIAC G6
- 2008 to 2010 PONTIAC G8
- 2005 PONTIAC GRAND AM
- 2005 to 2008 PONTIAC GRAND PRIX
- 2005 to 2006 PONTIAC GTO
- 2007 PONTIAC GTO
- 2005 to 2009 PONTIAC MONTANA
- 2005 to 2006 PONTIAC PURSUIT
- 2007 to 2009 PONTIAC PURSUIT
- 2006 to 2010 PONTIAC SOLSTICE
- 2005 PONTIAC SUNFIRE
- 2006 to 2009 PONTIAC TORRENT
- 2005 to 2010 PONTIAC VIBE
- 2006 SAAB 9\-2X
- 2006 to 2011 SAAB 9\-3
- 2006 to 2010 SAAB 9\-5
- 2005 to 2009 SAAB 9\-7X
- 2008 to 2009 SATURN ASTRA
- 2010 SATURN ASTRA
- 2007 to 2010 SATURN AURA
- 2005 to 2007 SATURN ION
- 2005 SATURN L200
- 2005 SATURN L300
- 2007 to 2010 SATURN OUTLOOK
- 2005 to 2007 SATURN RELAY
- 2008 SATURN RELAY
- 2007 to 2010 SATURN SKY
- 2005 to 2010 SATURN VUE

## Recalls for the same vehicles and component

- [26V289000](/recalls/nhtsa/26V289000.md), 2026-05-07: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\)
- [2020520](/recalls/tc/2020520.md), 2020-10-29: Powertrain
- [20V668000](/recalls/nhtsa/20V668000.md), 2020-10-29: POWER TRAIN:AUTOMATIC TRANSMISSION
- [2020505](/recalls/tc/2020505.md), 2020-10-23: Powertrain
- [20V650000](/recalls/nhtsa/20V650000.md), 2020-10-22: POWER TRAIN:DRIVELINE:DRIVESHAFT
- [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [2016341](/recalls/tc/2016341.md), 2016-06-30: Powertrain
- [15V245000](/recalls/nhtsa/15V245000.md), 2015-04-24: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- [2014254](/recalls/tc/2014254.md), 2014-06-27: Powertrain
- [14V374000](/recalls/nhtsa/14V374000.md), 2014-06-27: POWER TRAIN:TRANSFER CASE \(4\-WHEEL DRIVE\)

## Other bulletins for the same vehicles and component

- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [23\-NA\-185](/bulletins/11017255.md), 2025-04-28, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; STEERING. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases \- Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
- [19\-NA\-200](/bulletins/11016943.md), 2025-04-10, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. This service bulletin provides a repair procedure to correct a customer concern of start/stop inoperative, MIL illuminated w/DTC P2797.
- [PIP5975A](/bulletins/11014630.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates information on what dealer technicians should due if they encounter a broken chain on a CVT transmission
- [PIP5966A](/bulletins/11014622.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
- [PIP5966A](/bulletins/11014621.md), 2025-03-02, Service bulletin: POWER TRAIN. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
- [16\-NA\-019](/bulletins/11014353.md), 2025-02-19, Service bulletin: POWER TRAIN. This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
- [PIP5175F](/bulletins/11014044.md), 2025-02-10, Service bulletin: POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
- [PIP6032A](/bulletins/11013399.md), 2025-02-03, Service bulletin: POWER TRAIN. This Preliminary Information communication advises the technician on possible sources of transmission fluid leaks from the transmission oil filter or cooler line seals .
- [09\-06\-04\-026Z](/bulletins/11013069.md), 2025-01-23, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

JSON: [/v1/bulletins/10163215](/v1/bulletins/10163215)

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