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Service bulletin 12-267-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10163006
Published by NHTSA2019-07-22
Manufacturer's number12-267-19
Manufacturer's date2019-06-13
NHTSA componentSTRUCTURE

NHTSA's summary

This bulletin announces availability of a new retaining plate and installation method to address gapping conditions which may develop between the front bumper cover and fender.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
SUBARU BRZ2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
1214012R2023-05-08. Service bulletin. ?Clack? or ?Popping? Sound from Trunk
1396132023-04-24. Service bulletin. Paint Coding Information
12140122023-04-17. Service bulletin. ?Clack? or ?Popping? Sound from Trunk
139613R2023-03-06. Service bulletin. Paint Coding Information
12-309-212021-03-04. Service bulletin. This bulletin announces a design change made to the replacement front console box cover.
12-284-202020-04-03. Service bulletin. This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling.
12-271-192019-09-05. Service bulletin. This Service Information Bulletin announces a design change made to the rear bumper cover side mounting brackets. These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. This change will prevent them from contacting each other and possibly damaging their painted surfaces.
12-251-182018-12-10. Service bulletin. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
12-251-182018-12-10. Service bulletin. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.