Service bulletin PC687 Rogue
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10162984 |
| Published by NHTSA | 2019-07-22 |
| Manufacturer's number | PC687 Rogue |
| Manufacturer's date | 2019-06-27 |
| NHTSA component | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER |
NHTSA's summary
Left Rear Brake Caliper Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign to inspect and if necessary replace the left rear brake caliper in certain 2019 model year Rogue (T32) vehicles. Subject vehicles that are equipped with a left rear caliper with a specific lot code do not meet Nissan quality standards. If the vehicle is equipped with a subject brake caliper, the caliper mounting may crack. While vehicle braking effectiveness may be reduced in this condition, the customer?s ability to control and decelerate the vehicle will not be significantly affected. To identify if this condition exists, dealers will inspect the lot code and, if applicable, replace the left rear brake caliper. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.D. PC687. 2. Dealers should repair any affected vehicles in retailer new or pre-owned inventory to help ensure customer satisfaction. 3. Dealers should use NTB19-051 to inspect and, if necessary, remedy any vehicles subject to this campaign. 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Brakes, Brake caliper
| NISSAN ROGUE | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| NTB19-051 | 2019-07-22. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2019 ROGUE; LEFT REAR BRAKE CALIPER ASSEMBLY INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2019 Rogue vehicles. The left rear brake caliper assembly will be inspected, and replaced if needed. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC687 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory. |
|---|---|
| PC687 Rogue Rear | 2019-03-18. Service bulletin. Rear Brake Caliper *****Dealer Announcement***** Nissan is conducting a quality action to inspect the lot code on the left hand rear brake caliper on 14 specific 2019 Rogue vehicles identified in Service Comm, and if necessary, replace the brake caliper. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm I.D. PC687 ? New vehicles in dealer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). ? Refer to NPSB 15-460 for additional information ? Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect the left hand rear brake caliper: ? If the lot code is 9A24, the brake caliper must be replaced ? Nissan has developed an automatic parts shipment to proactively provide affected dealers with replacement brake calipers for affected vehicles in dealer inventory, in the event they are needed. Parts should begin to arrive at dealers on February 27, 2019 ? If not, reassemble the wheel and tire 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. |