# Service bulletin NTB14\-060c

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10162974
- Published by NHTSA: 2019\-07\-22
- Manufacturer's number: NTB14\-060c
- Manufacturer's date: 2019\-06\-04
- NHTSA component: ENGINE

## NHTSA's summary

ABNORMAL NOISE FROM FRONT ENGINE MOUNT SERVICE INFORMATION A two\-piece design front engine mount is currently being used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day from this type of mount, and is considered normal operation. The mount has also been designed with built\-in free play that is normal. Under normal driving conditions: \- A thunk noise may be heard during the first few accelerations of the day, And \- Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: \- If it has free play or a ?single event? thunk sound during the first few accelerations of the day. This is considered a normal characteristic of this type of engine mount. \- Allowable free play \(vertical movement\) is 5 mm. \- If a shift shock condition is present when shifting from Park into gear or between any combination of gears. This condition is due to transmission line pressure and not movement of the mount. \- If a whistle type noise is heard. This is caused by a disconnected vacuum line. NOTE: Refer to the appropriate section of the Electronic Service Manual \(ESM\) related to transaxles for further diagnostic information on shift shock. Warranty claims for front engine mount replacement due to a whistle noise or a mount that has 5 mm or less free play will be denied.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162974-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162974-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine

## Vehicles listed

- 2013 to 2018 NISSAN ALTIMA
- 2012 to 2014 NISSAN MAXIMA
- 2016 to 2019 NISSAN MAXIMA
- 2013 to 2019 NISSAN MURANO
- 2013 to 2019 NISSAN PATHFINDER
- 2013 to 2017 NISSAN QUEST

## Recalls for the same vehicles and component

- [21V774000](/recalls/nhtsa/21V774000.md), 2021-10-04: HYBRID PROPULSION SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE

## Other bulletins for the same vehicles and component

- [NTB22\-026](/bulletins/10213684.md), 2022-06-08, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” \(fuel pump assembly\). The fuel level sensor can be replaced separately. • P0460 \(FUEL LEV SEN SLOSH\) • P0461 \(FUEL LEVEL SENSOR\) • P0462 \(FUEL LEVL SEN/CIRC\) • P0463 \(FUEL LEVL SEN/CIRC\) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
- [NTB22\-007A](/bulletins/10212004.md), 2022-05-20, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\); ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\). 2013\-2016 ALTIMA AND SENTRA; REAR OXYGEN SENSOR VOLTAGE INSPECTION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB15\-049X](/bulletins/10211990.md), 2022-05-20, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\); ELECTRICAL SYSTEM. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB22\-007](/bulletins/10209067.md), 2022-03-15, Service bulletin: ENGINE AND ENGINE COOLING. 2013\-2016 ALTIMA AND SENTRA; REAR OXYGEN SENSOR VOLTAGE INSPECTION SERVICE INFORMATION Nissan is committed to providing the highest levels of product quality and customer satisfaction. Therefore, Nissan is extending the emission warranty on the Rear Oxygen Sensor in the case of a short\-to\-ground condition to 20 Years or 200,000 miles, whichever occurs first. All other warranty terms, limitations, and conditions remain unchanged. During the warranty extension period, customers are eligible for annual Rear Oxygen Sensor voltage checks, upon request, to determine if a Rear Oxygen Sensor short\-toground condition exists. If a Rear Oxygen Sensor short\-to\-ground condition does exist, Nissan will inspect and repair or replace, as necessary, the sensor or wiring and inspect for the existence of specific Diagnostic Trouble Codes \(DTCs\) for issues that may have been previously unidentified due to the short\-to\-ground condition. Only if one of the DTCs in Table A are first found after a short\-to\-ground repair, the corresponding issue\(s\) will also be corrected according to the service manual at no charge for parts and labor as part of this warranty extension.
- [NTB17\-082E](/bulletins/10208953.md), 2022-03-12, Service bulletin: FUEL SYSTEM, OTHER; ENGINE AND ENGINE COOLING. DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O\-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB13\-097J](/bulletins/10208948.md), 2022-03-12, Service bulletin: FUEL SYSTEM, OTHER; ENGINE AND ENGINE COOLING. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB13\-027C](/bulletins/10208946.md), 2022-03-12, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\). CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB14\-012G](/bulletins/10207860.md), 2022-02-10, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:IGNITION:MODULE; ELECTRICAL SYSTEM. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB16\-039](/bulletins/10194215.md), 2021-05-24, Service bulletin: ELECTRICAL SYSTEM; ENGINE. Pathfinder with 4WD; Low Power/Stop lamps stay on
- [NTB16\-031](/bulletins/10194207.md), 2021-05-24, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ENGINE AND ENGINE COOLING:COOLING SYSTEM. 2013\-2016 Altima with QR25DE Engine; MIL oin with DTC P0116

JSON: [/v1/bulletins/10162974](/v1/bulletins/10162974)

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