Service bulletin IPSB19-362

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Instructions for Documenting Campaign Deferment INFORMATION: Instructions regarding Campaign Inspections and Corrections Documentation Process. RECIPIENTS: All INFINITI Retailers (Dealer Principals, Executive Managers, Sales Managers, Service Directors/Managers, Sales Consultants, and Service Consultants). TARGETED DEPARTMENTS: -New Vehicle Sales -Used Vehicle Sales -Wholesale Purchase and Disposition -Service Department SUMMARY: Nissan North America, Inc. (NNA) is providing INSTRUCTIONS relating to the sales and service of new and used Nissan and INFINITI vehicles with open recall and service campaigns. Federal law prohibits the sale and/or delivery of new motor vehicles with open safety or emissions recalls. Certain State laws also prohibit or restrict the sale of used vehicles with open recalls or impose disclosure requirements. NNA strongly discourages the sale of used vehicles with an open recall. Due to the variance in state laws, Dealers should consult their legal counsel before selling used vehicles with open recalls. As a reminder, used vehicles with open campaigns cannot be certified under NNA's Certified Pre-Owned (CPO) program. As provided in Section 4(B)(3) of the INFINITI Dealer Sales and Service Agreement, "Once Dealer has been notified that a recall or service campaign affects a particular class or type of INFINITI Product, Dealer shall perform such campaign inspection(s) and/or corrections on all affected INFINITI Products then in or which thereafter come into Dealer's inventory or which are delivered for service?Dealer shall advise [NNA] as and when such campaign inspections and/or corrections are performed, in accordance with [NNA] Manuals or Instructions."

The document

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Components

Equipment and accessories, Labels and manuals

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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