Service bulletin A19-036
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10162889 |
| Published by NHTSA | 2019-07-19 |
| Manufacturer's number | A19-036 |
| Manufacturer's date | 2019-07-11 |
| NHTSA component | STEERING |
NHTSA's summary
Service Bulletin - American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. This warranty covers vehicles where the steering feels heavier than normal, or is hard to turn, particularly when the vehicle is not moving, and either the EPS indicator blinks with no DTCs, or the EPS indicator comes on steady with DTC 32-09 (motor current correlation), DTC 32-08 (EPS control unit internal circuit [current sensor]), or DTC 61-04 (motor harness malfunction). The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Steering
| HONDA CROSSTOUR | 2013, 2014 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ONL6E108212019 | 2019-08-27. Service bulletin. Owner Notification Letter - The vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (EPS) control unit failure. If this happens, either the EPS indicator blinks with no diagnostic trouble codes (DTCs) stored, or the EPS indicator comes on steady with at least one of the following DTCs stored: DTC 32-09, DTC 32-08, or DTC 61-04. |
|---|---|
| ABOM07112019 | 2019-07-19. Service bulletin. Dealer Message - Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may experience heavier than normal steering, the EPS indicator may blink with no DTCs, or the indicator may come on steady with EPS DTC(s). American Honda is extending the new vehicle limited warranty on the EPS control unit from the original 3 years/36,000 miles to 15 years/unlimited miles from the original date of purchase. |
| A19050B | 2019-05-30. Service bulletin. ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete. |
| A15-023 | 2017-06-30. Service bulletin. A RUBBING OR GROANING IS HEARD FROM THE DRIVER’S FRONT AIRBAG MODULE WHILE TURNING THE STEERING WHEEL. |