# Service bulletin L\-SB\-0027\-19\_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10162745
- Published by NHTSA: 2019\-07\-15
- Manufacturer's number: L\-SB\-0027\-19\_Rev
- Manufacturer's date: 2019\-06\-12
- NHTSA component: EQUIPMENT

## NHTSA's summary

TSB: REVISION NOTICE June 12, 2019 Rev1: ? Applicability has been updated to include 2019 model year NX300, NX300h, and RC F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 system to a Phase 3 system that includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162745-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162745-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 LEXUS ES HYBRID
- 2019 LEXUS ES350
- 2018 to 2019 LEXUS NX HYBRID
- 2018 to 2019 LEXUS NX300
- 2018 LEXUS RC 300
- 2018 LEXUS RC 350
- 2018 to 2019 LEXUS RC F

JSON: [/v1/bulletins/10162745](/v1/bulletins/10162745)

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