# Service bulletin 08\-009\-19 REV A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10162539
- Published by NHTSA: 2019\-07\-15
- Manufacturer's number: 08\-009\-19 REV A
- Manufacturer's date: 2019\-05\-07
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

UAX and UCX Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.1. Customers may experience one or more of the following:Audio distortion. Uconnect App inoperative. Navigation route guidance incorrect. Radio locked up. Voice recognition inoperative. Navigation locks up and/or black screen. Missing CarPlay® message ?Device Not Present? when using the IPhone® display screen. Split screen with incorrect display. Radio display screen may flicker. Poor Bluetooth® audio. Split screen with incorrect display. Radio will intermittently reset. SXM® audio stops working. SXM missing the menu and/or display graphics. In addition, the following improvements are included:Radio reception improvements. AndroidAuto®/CarPlay enhancements. Language enhancements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162539-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162539-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 RAM 1500

## Other bulletins for the same vehicles and component

- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [S1923000044](/bulletins/10248554.md), 2024-01-08, Service bulletin: STRUCTURE; EQUIPMENT. Dust Intrusion Or Air Leak Into Cab
- [93446](/bulletins/10244428.md), 2023-10-30, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT. FCA Caribbean Warranty Bulletin ID\-23\-21 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [93438](/bulletins/10244427.md), 2023-10-30, Service bulletin: EQUIPMENT. Warranty Bulletin D\-23\-17 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [S2208000011](/bulletins/10244395.md), 2023-10-30, Service bulletin: EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [ZD7](/bulletins/10242779.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software update
- [S2308000042](/bulletins/10242756.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL. EPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes \(DTCs\)
- [S2208000011](/bulletins/10242750.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging

JSON: [/v1/bulletins/10162539](/v1/bulletins/10162539)

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