WenmarOpen by Wenmar Pro

Service bulletin 08-009-19 REV A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10162539
Published by NHTSA2019-07-15
Manufacturer's number08-009-19 REV A
Manufacturer's date2019-05-07
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

UAX and UCX Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.1. Customers may experience one or more of the following:Audio distortion. Uconnect App inoperative. Navigation route guidance incorrect. Radio locked up. Voice recognition inoperative. Navigation locks up and/or black screen. Missing CarPlay® message ?Device Not Present? when using the IPhone® display screen. Split screen with incorrect display. Radio display screen may flicker. Poor Bluetooth® audio. Split screen with incorrect display. Radio will intermittently reset. SXM® audio stops working. SXM missing the menu and/or display graphics. In addition, the following improvements are included:Radio reception improvements. AndroidAuto®/CarPlay enhancements. Language enhancements.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
RAM 15002019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S248A0000012024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
S19230000442024-01-08. Service bulletin. Dust Intrusion Or Air Leak Into Cab
934462023-10-30. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-21 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
934382023-10-30. Service bulletin. Warranty Bulletin D-23-17 (XL1) Backlite Select 2019 - 2021 RAM 1500 Pickup (DT)
S22080000112023-10-30. Service bulletin. Wireless Qi Charger Not Charging
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
ZD72023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update
S23080000422023-09-25. Service bulletin. EPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes (DTCs)
S22080000112023-09-25. Service bulletin. Wireless Qi Charger Not Charging