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Service bulletin A19-070

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10162450
Published by NHTSA2019-07-11
Manufacturer's numberA19-070
Manufacturer's date2019-07-04
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Service Bulletin - Bluetooth HandsFreeLink (HFL) freezes after a phone call and stored voice tags are missing when the ignition is turned to ON.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
HONDA HR-V2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ATI&030120229012022-03-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&112920219082021-12-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONLV92021620212021-02-26. Service bulletin. Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
ABOM120920202020-12-19. Service bulletin. Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit, 2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
A20-1162020-12-19. Service bulletin. Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
A18090F2018-10-15. Service bulletin. Servicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS 12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDMI output. ? The launcher screen for HondaLink flickers or goes blank.
Followup Notice2018-04-16. Service bulletin. Customer letter - Our records indicate that an EMISSIONS RECALL has not been completed on this vehicle; refer to the address card for the affected VIN. There is an internal programming issue with the powertrain control module (PCM). Under certain restarting and driving conditions, the air to fuel ratio control may not properly adjust.
ATS1709012017-10-05. Service bulletin. Tech line summary article - Can?t set the temperature control dial to maximum cool? We?re aware of this issue, and we currently have it under investigation.
ATS1709012017-10-04. Service bulletin. Tech line summary article - Can?t set the temperature control dial to maximum cool? We?re aware of this issue, and we currently have it under investigation.
ATS1608022017-09-14. Service bulletin. Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.