# Service bulletin LI82\-85\-P\-069789

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10162185
- Published by NHTSA: 2019\-07\-08
- Manufacturer's number: LI82\-85\-P\-069789
- Manufacturer's date: 2019\-05\-20
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

NTG 5.5 head unit \- Browser shows "Fault during authentication" message

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162185-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162185-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2018 MERCEDES BENZ C 300 4MATIC
- 2015 MERCEDES BENZ C180
- 2015 to 2016 MERCEDES BENZ C190
- 2016 to 2019 MERCEDES\-BENZ AMG C43
- 2015 to 2019 MERCEDES\-BENZ AMG C63
- 2019 MERCEDES\-BENZ AMG C63 S
- 2015 to 2018 MERCEDES\-BENZ AMG C63S
- 2017 MERCEDES\-BENZ AMG E43
- 2019 MERCEDES\-BENZ AMG E53
- 2018 to 2019 MERCEDES\-BENZ AMG E63S
- 2015 to 2019 MERCEDES\-BENZ AMG S63
- 2015 to 2016 MERCEDES\-BENZ AMG S63 4MATIC
- 2015 to 2019 MERCEDES\-BENZ AMG S65
- 2018 MERCEDES\-BENZ C 250 D
- 2017 to 2019 MERCEDES\-BENZ C 300
- 2018 to 2019 MERCEDES\-BENZ C 350 E
- 2015 MERCEDES\-BENZ C200
- 2015 MERCEDES\-BENZ C220
- 2015 to 2016 MERCEDES\-BENZ C250
- 2015 to 2016 MERCEDES\-BENZ C300
- 2015 to 2017 MERCEDES\-BENZ C350
- 2016 to 2017 MERCEDES\-BENZ C350E
- 2015 MERCEDES\-BENZ C400
- 2016 to 2017 MERCEDES\-BENZ C450
- 2018 to 2019 MERCEDES\-BENZ E 300
- 2018 MERCEDES\-BENZ E 400
- 2019 MERCEDES\-BENZ E 450
- 2017 MERCEDES\-BENZ E300
- 2017 MERCEDES\-BENZ E350
- 2017 MERCEDES\-BENZ E400
- 2018 MERCEDES\-BENZ E43 AMG
- 2017 MERCEDES\-BENZ E550
- 2018 to 2019 MERCEDES\-BENZ S 450
- 2018 MERCEDES\-BENZ S 550
- 2015 to 2017 MERCEDES\-BENZ S550
- 2017 MERCEDES\-BENZ S550E
- 2018 to 2019 MERCEDES\-BENZ S560
- 2015 to 2017 MERCEDES\-BENZ S600
- 2015 to 2018 MERCEDES\-BENZ S63
- 2017 MERCEDES\-BENZ S65 AMG

JSON: [/v1/bulletins/10162185](/v1/bulletins/10162185)

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