# Service bulletin PIP4964D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10162138
- Published by NHTSA: 2019\-07\-08
- Manufacturer's number: PIP4964D
- Manufacturer's date: 2019\-06\-18
- NHTSA component: FUEL SYSTEM, GASOLINE

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162138-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162138-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Trouble codes named

P2097, P2099

## Vehicles listed

- 2009 to 2019 BUICK ENCLAVE
- 2010 to 2019 BUICK LACROSSE
- 2013 to 2019 CADILLAC ATS
- 2004 to 2019 CADILLAC CTS
- 2004 to 2016 CADILLAC SRX
- 2005 to 2011 CADILLAC STS
- 2013 to 2019 CADILLAC XTS
- 2010 to 2015 CHEVROLET CAMARO
- 2015 to 2016 CHEVROLET COLORADO
- 2008 to 2017 CHEVROLET EQUINOX
- 2009 to 2019 CHEVROLET TRAVERSE
- 2008 to 2017 GMC ACADIA
- 2015 to 2016 GMC CANYON
- 2010 to 2017 GMC TERRAIN
- 2008 to 2009 PONTIAC G8
- 2008 to 2009 PONTIAC TORRENT
- 2009 to 2010 SATURN OUTLOOK
- 2008 to 2010 SATURN VUE

## Recalls for the same vehicles and component

- [18V358000](/recalls/nhtsa/18V358000.md), 2018-05-31: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [2014381](/recalls/tc/2014381.md), 2014-09-09: Fuel System
- [14V542000](/recalls/nhtsa/14V542000.md), 2014-09-09: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [14V223000](/recalls/nhtsa/14V223000.md), 2014-04-30: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE
- [06V020000](/recalls/nhtsa/06V020000.md), 2006-01-25: FUEL SYSTEM, GASOLINE:DELIVERY
- [2006016](/recalls/tc/2006016.md), 2006-01-23: Fuel System

## Other bulletins for the same vehicles and component

- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [25\-NA\-065](/bulletins/11017173.md), 2025-04-24, Service bulletin: STEERING; SERVICE BRAKES; FUEL/PROPULSION SYSTEM. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- [18\-NA\-180](/bulletins/11013239.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11012678.md), 2025-01-08, Service bulletin: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11011896.md), 2024-12-17, Service bulletin: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11008893.md), 2024-10-09, Service bulletin: FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [05\-06\-04\-022V](/bulletins/11007095.md), 2024-09-05, Service bulletin: FUEL/PROPULSION SYSTEM. This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- [21\-NA\-280](/bulletins/11006711.md), 2024-08-30, Service bulletin: FUEL/PROPULSION SYSTEM; ENGINE. This service bulletin provides diagnostic repair information for customer concerns of Engine Run\-On, Rough Running, Malfunction Indicator Lamp \(MIL\) Illuminated.
- [18\-NA\-103](/bulletins/11006604.md), 2024-08-24, Service bulletin: FUEL/PROPULSION SYSTEM; ENGINE. This service bulletin provides service information for customer concerns of an in\-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp \(MIL\) is illuminated that may be caused by gelling of fuel in cold temperatures.

JSON: [/v1/bulletins/10162138](/v1/bulletins/10162138)

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