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Service bulletin PIP4964D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10162138
Published by NHTSA2019-07-08
Manufacturer's numberPIP4964D
Manufacturer's date2019-06-18
NHTSA componentFUEL SYSTEM, GASOLINE

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Trouble codes named

P2097, P2099

Vehicles listed
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET COLORADO2015, 2016
CHEVROLET EQUINOX2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
GMC ACADIA2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC CANYON2015, 2016
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
PONTIAC G82008, 2009
PONTIAC TORRENT2008, 2009
SATURN OUTLOOK2009, 2010
SATURN VUE2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3580002018-05-31. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
20143812014-09-09. Fuel System
14V5420002014-09-09. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
14V2230002014-04-30. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE
06V0200002006-01-25. FUEL SYSTEM, GASOLINE:DELIVERY
20060162006-01-23. Fuel System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-1802025-01-30. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
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18-NA-1802024-12-17. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
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21-NA-2802024-08-30. Service bulletin. This service bulletin provides diagnostic repair information for customer concerns of Engine Run-On, Rough Running, Malfunction Indicator Lamp (MIL) Illuminated.
18-NA-1032024-08-24. Service bulletin. This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.