# Service bulletin SSM 48045

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10162083
- Published by NHTSA: 2019\-07\-08
- Manufacturer's number: SSM 48045
- Manufacturer's date: 2019\-06\-17
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN

## NHTSA's summary

Some 2019 Edge/Nautilus vehicles equipped with all\-wheel drive \(AWD\) may exhibit an AWD System Disabled message in the instrument panel cluster \(IPC\) with diagnostic trouble code \(DTC\) C0095:99. This may be due to the calibration of the AWD module. Using the latest software level of the appropriate Ford diagnostic scan tool, reprogram the AWD module. For claiming, use causal part 4000 and applicable labor times from Section 10 in the Service Labor Time Standards \(SLTS\) Manual.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162083-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10162083-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Transmission and driveline

## Trouble codes named

C0095

## Vehicles listed

- 2019 FORD EDGE
- 2019 LINCOLN NAUTILUS

## Recalls for the same vehicles and component

- [26V372000](/recalls/nhtsa/26V372000.md), 2026-06-09: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [20V550000](/recalls/nhtsa/20V550000.md), 2020-09-10: POWER TRAIN:AUTOMATIC TRANSMISSION
- [20V414000](/recalls/nhtsa/20V414000.md), 2020-07-17: SEATS:FRONT ASSEMBLY:POWER ADJUST; AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- [19V076000](/recalls/nhtsa/19V076000.md), 2019-02-11: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [TSB 26\-2341 v2](/bulletins/11037661.md), 2026-10-01, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN. This bulletin supersedes 26\-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102\-S442 and 4S4Z\-3N324\-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph \(100 km/h\) No relevant diagnostic trouble codes \(DTC\) present Traceable shudder event with IDS/FDRS reading \*\(Figure 1\)\* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
- [TSB 26\-2341](/bulletins/11035231.md), 2026-07-27, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN. This bulletin supersedes 26\-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102\-S442 and 4S4Z\-3N324\-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph \(100 km/h\) No relevant diagnostic trouble codes \(DTC\) present Traceable shudder event with IDS/FDRS reading \*\(Figure 1\)\* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
- [TSB 26\-2328](/bulletins/11035099.md), 2026-07-20, Service bulletin: POWER TRAIN; UNKNOWN OR OTHER. This bulletin supersedes 26\-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts \(Corsair\) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes \(DTCs\) present This may be due to internal rear drive unit \(RDU\) fluid contamination.
- [TSB 26\-2194](/bulletins/11031619.md), 2026-04-28, Service bulletin: POWER TRAIN. This bulletin supersedes 25\-2627. Reason for update: To add a Step to reprogram the all\-wheel drive \(AWD\) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes \(DTCs\) present This may be due to internal rear drive unit \(RDU\) fluid contamination.
- [SSM 54589](/bulletins/11029595.md), 2026-03-04, Other: ELECTRICAL SYSTEM. Some 2019\-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop\-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [TSB 25\-2627](/bulletins/11028804.md), 2026-02-12, Service bulletin: POWER TRAIN. This article supersedes TSB 25\-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal \(RDU\) fluid contamination.
- [SSM 54366](/bulletins/11025611.md), 2025-11-19, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Some 2015\-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes \(DTCs\) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis \(PC/ED\) or in Section 303\-14 of the Workshop Manual \(WSM\) has been updated to address this concern.
- [TSB 25\-2552](/bulletins/11025530.md), 2025-11-13, Service bulletin: POWER TRAIN. This article supersedes TSB 25\-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal \(RDU\) fluid contamination.
- [SSM 54116](/bulletins/11021803.md), 2025-08-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Various 2019\-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start\-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus \(USB\) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start\-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.

JSON: [/v1/bulletins/10162083](/v1/bulletins/10162083)

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