# Service bulletin B840311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10161579
- Published by NHTSA: 2019\-06\-24
- Manufacturer's number: B840311
- Manufacturer's date: 2019\-05\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10161579-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10161579-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2017 to 2018 BMW 230I
- 2013 to 2017 BMW 320I
- 2014 to 2017 BMW 328D
- 2012 to 2016 BMW 328I
- 2016 to 2017 BMW 330E
- 2017 BMW 330I
- 2019 BMW 330I
- 2012 to 2017 BMW 335I
- 2016 to 2017 BMW 340I
- 2014 to 2016 BMW 428I
- 2017 to 2018 BMW 430I
- 2014 to 2016 BMW 435I
- 2017 to 2018 BMW 440I
- 2018 BMW 530E
- 2017 to 2018 BMW 530I
- 2018 BMW 540D
- 2017 BMW 540I
- 2012 to 2017 BMW 640I
- 2012 to 2017 BMW 650I
- 2017 BMW 740E
- 2017 BMW 740I
- 2016 to 2017 BMW 740LI
- 2016 to 2017 BMW 750LI
- 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2015 to 2016 BMW B7 ALPINA
- 2014 to 2018 BMW I3
- 2014 to 2017 BMW I8
- 2019 BMW I8
- 2016 to 2018 BMW M2
- 2014 to 2016 BMW M235I
- 2017 to 2018 BMW M240I
- 2015 to 2017 BMW M3
- 2015 to 2018 BMW M4
- 2017 BMW M550I
- 2013 to 2017 BMW M6
- 2017 BMW M760I
- 2019 BMW M850I
- 2016 to 2017 BMW X1
- 2018 to 2019 BMW X2
- 2011 to 2019 BMW X3
- 2015 to 2017 BMW X4
- 2019 BMW X4
- 2014 to 2017 BMW X5
- 2019 BMW X5
- 2015 to 2017 BMW X6
- 2019 BMW X7
- 2019 BMW Z4

## Recalls for the same vehicles and component

- [18V918000](/recalls/nhtsa/18V918000.md), 2018-12-19: EQUIPMENT:OTHER:LABELS
- [18V652000](/recalls/nhtsa/18V652000.md), 2018-09-20: EQUIPMENT:ELECTRICAL
- [17V327000](/recalls/nhtsa/17V327000.md), 2017-05-18: TIRES; EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [B511520](/bulletins/10252016.md), 2024-04-01, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Deactivated: Currently investigating other components that maybe playing a factors besides what is mentioned in the SIB. Topic is under investigation.
- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B541319](/bulletins/10249025.md), 2024-02-01, Service bulletin: EQUIPMENT. The roller sunshade \(aka sun protection or sunblind\) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B661523](/bulletins/10245420.md), 2023-12-06, Service bulletin: EQUIPMENT. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
- [B612723](/bulletins/10245377.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
- [B652823](/bulletins/10242874.md), 2023-10-01, Service bulletin: EQUIPMENT. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit \(HU\-H4\) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle \(after short sleep cycle\)
- [B120423](/bulletins/10242686.md), 2023-09-25, Service bulletin: STRUCTURE; EQUIPMENT. ?An unapproved nut was used for the ground point for the chassis ground.
- [SB23\-01](/bulletins/10240305.md), 2023-08-03, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 \& 23mc40471
- [sb23\-01TMS](/bulletins/10240273.md), 2023-08-02, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. This is the companion to SPL Parts, Inc.'s SB 23\-01 mailed by private label independent distributor Turner Motorsports.

JSON: [/v1/bulletins/10161579](/v1/bulletins/10161579)

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