# Service bulletin B370119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10161564
- Published by NHTSA: 2019\-06\-24
- Manufacturer's number: B370119
- Manufacturer's date: 2019\-05\-01
- NHTSA component: WHEELS; SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\)

## NHTSA's summary

Service Information May 2019 Special Suspension Systems B37 01 19 Technical Service CHECK CONTROL MESSAGE \(CCM\) DRIVING COMFORT RESTRICTED. Chassis stabilization warning and CCM Driving comfort restricted. Vertical Dynamics Platform \(VDP\) fault code for ride height sensor implausible value. Any of the following fault codes may be logged depending on the respective wheel ride height sensor0x030C5A 0x030C5B 0x030C5C 0x030C5D The ride height sensor linkage became disconnected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10161564-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10161564-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Suspension, Wheels

## Vehicles listed

- 2019 BMW X5
- 2019 BMW X7

## Recalls for the same vehicles and component

- [21V096000](/recalls/nhtsa/21V096000.md), 2021-02-19: BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [19V684000](/recalls/nhtsa/19V684000.md), 2019-09-27: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [2019358](/recalls/tc/2019358.md), 2019-07-24: Wheels
- [19V541000](/recalls/nhtsa/19V541000.md), 2019-07-23: WHEELS:LUGS/NUTS/BOLTS/STUDS

## Other bulletins for the same vehicles and component

- [B310122](/bulletins/10252033.md), 2024-04-01, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
- [B660523](/bulletins/10244242.md), 2023-11-01, Service bulletin: VEHICLE SPEED CONTROL; LANE DEPARTURE; FORWARD COLLISION AVOIDANCE. Various functions of the camera\-based driver assistance systems \(ADCAM system\) can lead to customer complaints.
- [B652023](/bulletins/10242531.md), 2023-09-18, Service bulletin: BACK OVER PREVENTION:SOFTWARE. ?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
- [B410223](/bulletins/10238074.md), 2023-06-26, Service bulletin: WHEELS; STRUCTURE. Due to prolonged, normal body flex acting on the vehicle during its service life, a small indentation and/or a crack can form in the body sheetmetal in the right rear wheelwell \(aka wheel house\). Potential water ingress and a risk of corrosion is possible.
- [SIB660823](/bulletins/10236236.md), 2023-05-15, Service bulletin: ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Issues with the various functions of the camera\-based driver assistance systems \(KAFAS system\) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
- [SIB360223](/bulletins/10236226.md), 2023-05-15, Service bulletin: SUSPENSION:FRONT:SHOCK ABSORBER. Tire noise from the front axle in the 30 to 50 mph speed range.
- [B841422](/bulletins/10235206.md), 2023-05-01, Service bulletin: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Customer is shown an incorrect GPS location in the vehicle \(i.e., Nav Map, coordinates\).
- [B660523](/bulletins/10235204.md), 2023-05-01, Service bulletin: LANE DEPARTURE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA. Various functions of the camera\-based driver assistance systems \(ADCAM system\) can lead to customer complaints.
- [B650222](/bulletins/10227927.md), 2022-12-19, Service bulletin: ELECTRICAL SYSTEM; LANE DEPARTURE; AIR BAGS. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM \(air bag control unit\): 930949 \- Knee airbag, driver: short circuit to negative terminal 93094F \- Knee airbag, front passenger: short circuit to negative terminal 93094C \- Knee airbag driver's side: Resistance too great 930952 \- Knee airbag, front passenger: Resistance too great.
- [B511722](/bulletins/10227551.md), 2022-12-12, Service bulletin: FORWARD COLLISION AVOIDANCE; VISIBILITY; LANE DEPARTURE; STEERING; ELECTRICAL SYSTEM. Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault. For the driving cycle, the customer may lose the display in either mirror and the Lane Change Warning function and, if installed, other functions such as\- Side collision warning; Lane Change Assistant; Steering and Lane Control Assistant; Emergency Lane Assistant Hands Off 60 Assistant.

JSON: [/v1/bulletins/10161564](/v1/bulletins/10161564)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B370119&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10161564&vehicle=Service%20bulletin%20B370119)