# Service bulletin SSM74412

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10161413
- Published by NHTSA: 2019\-06\-24
- Manufacturer's number: SSM74412
- Manufacturer's date: 2019\-05\-07
- NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

A\) Retailers or customers may report battery charging concerns and a MIL displayed, or B\) Electric Power Inverter Converter \(EPIC\) software update has been attempted and the download fails with a general programming failure and offers a retry. The retry then completes the software download but then gives a negative response and when reattempting to update the EPIC module, the ?UpdateECU? is greyed out\*. The module information on Pathfinder will show the module assembly part number ?EPIC\_L551\_2019\_00\_VXX\_\_BootNoStrategyEcu?.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10161413-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10161413-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2020 LAND ROVER RANGE ROVER EVOQUE

## Other bulletins for the same vehicles and component

- [SFCC\_APR2022\_18](/bulletins/10211120.md), 2022-05-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
- [SFCC\_FEB2022\_38](/bulletins/10208504.md), 2022-03-03, Service bulletin: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM. Charge warning light on, MIL light
- [SSM74347](/bulletins/10160429.md), 2019-05-28, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Customers and Retailers have reported flat battery issues on 20MY Evoque \(L551\) within approximately 48 hours post a PDI \(Pre Delivery Inspection\) or a Pathfinder session on the vehicle.

JSON: [/v1/bulletins/10161413](/v1/bulletins/10161413)

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