# Service bulletin SSM 47976

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160931
- Published by NHTSA: 2019\-06\-07
- Manufacturer's number: SSM 47976
- Manufacturer's date: 2019\-05\-10
- NHTSA component: POWER TRAIN

## NHTSA's summary

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi\-Purpose Grease Spray XL\-5\-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual \(WSM\), Section 307\-01.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160931-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160931-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2013 to 2018 FORD C\-MAX
- 2010 to 2011 FORD CROWN VICTORIA
- 2012 FORD CROWN VICTORIA
- 2010 to 2014 FORD E\-150
- 2015 to 2016 FORD E\-150
- 2010 to 2014 FORD E\-250
- 2016 to 2017 FORD E\-250
- 2010 to 2019 FORD E\-350
- 2010 to 2018 FORD E\-450
- 2018 to 2019 FORD ECOSPORT
- 2010 to 2019 FORD EDGE
- 2013 to 2019 FORD ESCAPE
- 2010 to 2017 FORD EXPEDITION
- 2010 to 2019 FORD EXPLORER
- 2010 FORD EXPLORER SPORT TRAC
- 2010 to 2019 FORD F\-150
- 2010 to 2019 FORD F\-250 SD
- 2010 to 2019 FORD F\-350 SD
- 2010 to 2019 FORD F\-450 SD
- 2011 to 2018 FORD F\-53
- 2010 to 2019 FORD F\-550 SD
- 2011 to 2018 FORD F\-59
- 2016 to 2019 FORD F\-650 SD
- 2016 to 2019 FORD F\-750 SD
- 2011 to 2013 FORD FIESTA
- 2015 to 2019 FORD FIESTA
- 2010 to 2019 FORD FLEX
- 2010 to 2018 FORD FOCUS
- 2010 to 2019 FORD FUSION
- 2010 to 2019 FORD MUSTANG
- 2010 to 2011 FORD RANGER
- 2010 to 2019 FORD TAURUS
- 2015 to 2019 FORD TRANSIT
- 2013 to 2019 FORD TRANSIT CONNECT
- 2017 to 2019 LINCOLN CONTINENTAL
- 2015 to 2019 LINCOLN MKC
- 2010 to 2016 LINCOLN MKS
- 2010 to 2019 LINCOLN MKT
- 2010 to 2018 LINCOLN MKX
- 2019 LINCOLN MKX
- 2010 to 2019 LINCOLN MKZ
- 2010 to 2017 LINCOLN NAVIGATOR
- 2010 to 2011 LINCOLN TOWN CAR
- 2010 to 2011 MERCURY GRAND MARQUIS
- 2010 to 2011 MERCURY MARINER
- 2012 MERCURY MARINER
- 2010 to 2011 MERCURY MILAN
- 2010 MERCURY MOUNTAINEER
- 2011 MERCURY MOUNTAINEER
- 2017 MOBILITY SPECIALISTS FORD E\-150
- 2015 MOBILITY SPECIALISTS FORD E\-250

## Recalls for the same vehicles and component

- [2026283](/recalls/tc/2026283.md), 2026-06-09: Powertrain
- [2026281](/recalls/tc/2026281.md), 2026-06-09: Powertrain
- [2026280](/recalls/tc/2026280.md), 2026-06-09: Powertrain
- [26V378000](/recalls/nhtsa/26V378000.md), 2026-06-09: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [26V376000](/recalls/nhtsa/26V376000.md), 2026-06-09: POWER TRAIN:MANUAL TRANSMISSION
- [26V375000](/recalls/nhtsa/26V375000.md), 2026-06-09: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [2026189](/recalls/tc/2026189.md), 2026-04-15: Powertrain
- [26V237000](/recalls/nhtsa/26V237000.md), 2026-04-14: POWER TRAIN:AUTOMATIC TRANSMISSION
- [2025707](/recalls/tc/2025707.md), 2025-12-18: Powertrain
- [25V196000](/recalls/nhtsa/25V196000.md), 2025-03-28: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## Other bulletins for the same vehicles and component

- [25E10\-S1](/bulletins/11037788.md), 2026-10-02, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; POWER TRAIN. 25E10\-S1 Owner letter
- [TSB 26\-2341 v2](/bulletins/11037661.md), 2026-10-01, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN. This bulletin supersedes 26\-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102\-S442 and 4S4Z\-3N324\-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph \(100 km/h\) No relevant diagnostic trouble codes \(DTC\) present Traceable shudder event with IDS/FDRS reading \*\(Figure 1\)\* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
- [SSM 55098](/bulletins/11036338.md), 2026-08-25, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN; ENGINE. Some 2013\-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015\-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system \(EGS\) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics \(PC/ED\) Manual \> Drive Cycles. This may be due to the vehicles diesel oxidation catalyst \(DOC\) age counter being under the 120\-minute age requirement. There is an all\-new "PCM Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System \(FDRS\). Use this new FDRS application to determine the age \(in minutes\) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center \(TAC\). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i
- [26N04](/bulletins/11035463.md), 2026-08-03, Other: POWER TRAIN. Customer Satisfaction Program 26N04 Certain 2015\-2017 Model Year F\-150 Vehicles Equipped with a 6R80 Transmission Transmission Molded Leadframe Replacement
- [TSB 26\-2341](/bulletins/11035231.md), 2026-07-27, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN. This bulletin supersedes 26\-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102\-S442 and 4S4Z\-3N324\-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph \(100 km/h\) No relevant diagnostic trouble codes \(DTC\) present Traceable shudder event with IDS/FDRS reading \*\(Figure 1\)\* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
- [TSB 26\-2328](/bulletins/11035099.md), 2026-07-20, Service bulletin: POWER TRAIN; UNKNOWN OR OTHER. This bulletin supersedes 26\-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts \(Corsair\) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes \(DTCs\) present This may be due to internal rear drive unit \(RDU\) fluid contamination.
- [25E08\-S1](/bulletins/11034419.md), 2026-07-02, Other: ENGINE; POWER TRAIN. Powertrain Control Module \(PCM\) Reprogramming
- [25E01](/bulletins/11033582.md), 2026-06-05, Emissions: POWER TRAIN. Certain 2014\-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine \- Powertrain Control Module \(PCM\) Reprogramming
- [25E08 S1](/bulletins/11032242.md), 2026-05-05, Emissions: POWER TRAIN. NEW VEHICLE DELIVERY HOLD \- Emissions Recall 25E08 – Supplement \#1 Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 \- 2020 Model Year Continental Vehicles with 3.7L Engines Powertrain Control Module \(PCM\) Reprogramming
- [TSB 26\-2194](/bulletins/11031619.md), 2026-04-28, Service bulletin: POWER TRAIN. This bulletin supersedes 25\-2627. Reason for update: To add a Step to reprogram the all\-wheel drive \(AWD\) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes \(DTCs\) present This may be due to internal rear drive unit \(RDU\) fluid contamination.

JSON: [/v1/bulletins/10160931](/v1/bulletins/10160931)

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