Service bulletin A16040B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10160913
Published by NHTSA	2019-06-06
Manufacturer's number	A16040B
Manufacturer's date	2019-05-31
NHTSA component	EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Service Bulletin - The 12-pin connector cavity in the back of the audio unit/audio-navigation unit is intentionally empty. It's used as a service port for other markets, so never try plugging into it.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
HONDA CIVIC	2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V817000	2018-11-16. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
18V421000	2018-06-20. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
APaS09062023906	2023-09-13. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Accords, Civic Sis, and CR-Vs with a customer complaint of the Malfunction Indicator Light (MIL) on with DTCs P030X (Cylinder Misfire Detected) and/or P0172 (System Too Rich [Bank 1]) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08232023902	2023-08-31. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Accords, Civic Sis, and CR-Vs with a customer complaint of the Malfunction Indicator Light (MIL) on with DTCs P030X (Cylinder Misfire Detected) and/or P0172 (System Too Rich [Bank 1]) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&01032023901	2023-01-11. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&12132022904	2022-12-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of an inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11282022901	2022-12-06. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS11082022901	2022-11-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS11022022902	2022-11-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10242022905	2022-11-01. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS09272022903	2022-10-05. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17-048	2022-09-14. Service bulletin. "Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: • Bluetooth® Audio skips. • There is no sound from Apple CarPlay™ after connecting Bluetooth®, then USB. • Cannot turn on Bluetooth®. • Bluetooth® turns off or disconnects by itself. • Starting vehicle causes Bluetooth® to disconnect. • Bluetooth® Audio sound will skip when receiving phone calls. • There are pairing problems with Bluetooth® HandsFreeLink®(HFL). • Pandora® does not play after HFL call ends. • GPS error code 1302 sets. • GPS initialization screen appears. • GPS shows inaccurate vehicle location. • Android Auto™ will not play. • Voice commands do not work. • Error message SXM check tuner appears. • System does not recognize “SXM” in voice commands. • LaneWatch® image will not display. • Audio power button does not work. • Home screen does not display app icons. • Screen locks and/or check tuner message appears. • Clock does not match between audio display and dashboard meter. • Incoming call screen stays on after ending the call. • HFL voice repeats the ALPHABET."