# Service bulletin SSM 47960

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160877
- Published by NHTSA: 2019\-06\-06
- Manufacturer's number: SSM 47960
- Manufacturer's date: 2019\-05\-01
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

## NHTSA's summary

Some 2016 MKX vehicles may exhibit a missing drive control menu if the instrument panel cluster \(IPC\) is replaced using the current service part. If a IPC replacement is not urgent, advise the customer that Engineering is aware of the issue and working on releasing a service IPC for the 2016 MKX with enabled drive control menu feature. Monitor OASIS for updates.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160877-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160877-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2016 LINCOLN MKX

## Other bulletins for the same vehicles and component

- [SSM 47144](/bulletins/10137090.md), 2018-05-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING. Some 2016 MKX vehicles equipped with a Heated Steering Wheel built on or before 12/2/2015 may exhibit a condition where the heated steering wheel icon is missing from the MyLincoln Touch 8" touch screen. To determine if the vehicle is equipped with a heated steering wheel, refer to the window sticker which can be accessed through HVBOM. To correct the condition, follow the SYNC Module APIMÙ Standard Programming procedure outlined in section 415\-00 of the online Workshop Manual. For claiming, use causal part 14D212 and applicable labor operations in section 10 of the service labor time standards \(SLTS\) manual

JSON: [/v1/bulletins/10160877](/v1/bulletins/10160877)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SSM%2047960&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10160877&vehicle=Service%20bulletin%20SSM%2047960)