# Service bulletin PIP5369C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160646
- Published by NHTSA: 2019\-06\-03
- Manufacturer's number: PIP5369C
- Manufacturer's date: 2019\-04\-09
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160646-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160646-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

## Vehicles listed

- 2015 to 2019 CADILLAC ESCALADE
- 2015 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2019 CADILLAC ESCALADE ESV
- 2019 CHEVROLET COLORADO
- 2014 to 2019 CHEVROLET SILVERADO 1500
- 2019 CHEVROLET SILVERADO 2500
- 2019 CHEVROLET SILVERADO 3500
- 2019 CHEVROLET SILVERADO 4500
- 2019 CHEVROLET SILVERADO 6500
- 2015 to 2019 CHEVROLET SUBURBAN
- 2015 to 2019 CHEVROLET TAHOE
- 2019 CHEVROLET duplicate SILVERADO 5500
- 2015 to 2019 GMC CANYON
- 2014 to 2018 GMC SIERRA 1500
- 2019 GMC SIERRA DENALI
- 2015 to 2019 GMC YUKON

## Recalls for the same vehicles and component

- [16V084000](/recalls/nhtsa/16V084000.md), 2016-02-11: ELECTRICAL SYSTEM:SOFTWARE
- [14V301000](/recalls/nhtsa/14V301000.md), 2014-06-06: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
- [14V152000](/recalls/nhtsa/14V152000.md), 2014-03-31: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5350](/bulletins/10252160.md), 2024-04-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Programming IPC Engine Hours Into A Replacement IPC.
- [14204](/bulletins/10248739.md), 2024-01-16, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Inner Tie Rod Torque
- [14876](/bulletins/10247240.md), 2023-12-18, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT. 8\-speed Transmission Harsh Shift
- [130089004H](/bulletins/10246623.md), 2023-12-11, Service bulletin: VISIBILITY:WINDSHIELD; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR \(TPS\). Car and Truck Fix it Right the First Time Issues
- [130089003](/bulletins/10246614.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Vehicle Software Enhancements
- [140730001B](/bulletins/10246502.md), 2023-12-11, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts
- [140730001](/bulletins/10246501.md), 2023-12-11, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS; VEHICLE SPEED CONTROL:THROTTLE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Information on Transmission Adaptive Functions
- [17\-NA\-066](/bulletins/10239647.md), 2023-07-25, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
- [PIP5853C](/bulletins/10236142.md), 2023-05-15, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.

JSON: [/v1/bulletins/10160646](/v1/bulletins/10160646)

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