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Service bulletin PIP5369C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10160646
Published by NHTSA2019-06-03
Manufacturer's numberPIP5369C
Manufacturer's date2019-04-09
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
CADILLAC ESCALADE2015, 2016, 2017, 2018, 2019
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019
CHEVROLET COLORADO2019
CHEVROLET SILVERADO 15002014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017, 2018, 2019
CHEVROLET TAHOE2015, 2016, 2017, 2018, 2019
CHEVROLET duplicate SILVERADO 55002019
GMC CANYON2015, 2016, 2017, 2018, 2019
GMC SIERRA 15002014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
14V1520002014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT53502024-04-01. Service bulletin. Programming IPC Engine Hours Into A Replacement IPC.
142042024-01-16. Service bulletin. Inner Tie Rod Torque
148762023-12-18. Service bulletin. 8-speed Transmission Harsh Shift
130089004H2023-12-11. Service bulletin. Car and Truck Fix it Right the First Time Issues
1300890032023-12-11. Service bulletin. Vehicle Software Enhancements
140730001B2023-12-11. Service bulletin. Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts
1407300012023-12-11. Service bulletin. Information on Transmission Adaptive Functions
17-NA-0662023-07-25. Service bulletin. This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5853C2023-05-15. Service bulletin. This PI communicates to dealers and technicians a possible diode issue in the TCCM, and how to properly diagnose for a diode issue.