# Service bulletin SA\-006\-19a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160575
- Published by NHTSA: 2019\-05\-30
- Manufacturer's number: SA\-006\-19a
- Manufacturer's date: 2019\-05\-01
- NHTSA component: BACK OVER PREVENTION; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

## NHTSA's summary

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160575-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160575-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera

## Vehicles listed

- 2019 MAZDA \!MX\-5
- 2016 to 2019 MAZDA CX\-3
- 2016 to 2019 MAZDA CX\-5
- 2016 to 2019 MAZDA CX\-9
- 2014 to 2018 MAZDA MAZDA3
- 2016 to 2018 MAZDA MAZDA6
- 2016 to 2018 MAZDA MX\-5

## Recalls for the same vehicles and component

- [23V487000](/recalls/nhtsa/23V487000.md), 2023-07-14: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [09\-032\-23](/bulletins/10243551.md), 2023-10-05, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION. SERVICE BULLETIN 09\-031/20 ISSUED ON 09/21/20 IS NO LONGER VALID. IT IS SUPERCEDED BY RECALL 6023G \(“2014\-2018 MAZDA3 AND 2016\-2021 CX\-3 \- REARVIEW IMAGE MAY NOT DISPLAY PROPERLY”\).
- [09\-011\-23](/bulletins/10232284.md), 2023-03-03, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; BACK OVER PREVENTION; VISIBILITY; UNKNOWN OR OTHER. Some vehicles may exhibit power outer mirror\(s\) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This concern may be caused by the following: The space between the mirror frame and the inner base may be too tight to allow for proper movement. Due to insufficient water tightness, water enters the electric fold\-in unit and results in corrosion damage. The friction around the folding mechanism shaft may become increased.
- [Issues](/bulletins/10213461.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION:DISPLAY FUNCTION. Active driving display caution \(Update\)
- [Mil](/bulletins/10213447.md), 2022-06-06, Service bulletin: SERVICE BRAKES; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION. MIL ON WITH DTC PO451 AND/OR PO12A Some customer s may complain about a MIL ON with DTC P0451 \(Fuel tank pressure sensorL sensor characteristic malfunction\) and/or P013A \(HO2S: Slow response \(during transition from rich to lean\)\) Recall 8615J repair procedure may correct this concern
- [0904515A](/bulletins/10213439.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. Rattle noise from header panel of coinvertible top
- [0904515](/bulletins/10213438.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. Rattle noise from header panel of coinvertible top
- [0500515](/bulletins/10213407.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. WHINING NOISE FROM AUTOMATIC TRANSAXLE.
- [0500316](/bulletins/10213406.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. Grinding Noise from clutch pedal when depressing
- [SA\-001/22](/bulletins/10206938.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands\-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
- [09\-055\-16](/bulletins/10185833.md), 2021-01-25, Service bulletin: VEHICLE SPEED CONTROL; BACK OVER PREVENTION. Rattle noise from front door glass

JSON: [/v1/bulletins/10160575](/v1/bulletins/10160575)

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