# Service bulletin 15\-238\-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160493
- Published by NHTSA: 2019\-05\-28
- Manufacturer's number: 15\-238\-19
- Manufacturer's date: 2019\-03\-11
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs \(CDs\). Harman Gen 3.0 head units which have previously received software updates \(see claims history\) and Gen 3.1 head units \(used in 2019MY year vehicles\) cannot play ?CD Extra? or ?Enhanced CD? \-type audio CDs.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160493-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160493-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 SUBARU ASCENT
- 2018 to 2019 SUBARU BRZ
- 2018 to 2019 SUBARU CROSSTREK
- 2019 SUBARU FORESTER
- 2017 to 2019 SUBARU IMPREZA
- 2018 to 2019 SUBARU LEGACY
- 2018 to 2019 SUBARU OUTBACK
- 2019 SUBARU WRX

## Recalls for the same vehicles and component

- [26V436000](/recalls/nhtsa/26V436000.md), 2026-07-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [03\-91\-23R](/bulletins/10253993.md), 2024-05-02, Service bulletin: EQUIPMENT; POWER TRAIN. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking\-type sound heard when driving with the steering wheel in the fully locked \(left or right\) position.
- [FAQ 15\-317\-24R](/bulletins/10253987.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 Warranty Extension \(15\-317\-24R\) Frequently Asked Questions.
- [FAQ 15\-318\-24R](/bulletins/10253981.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 VoLTE Warranty Extension \(15\-318\-24R\) Frequently Asked Questions.
- [15\-317\-24R](/bulletins/10253971.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. In the interest of customer satisfaction, Subaru of America, Inc. \(SOA\) is extending the Data Communication Module \(DCM\) Warranty from 3 years \(36 months\) of 36,000 miles to 8 years \(96 months\) or 100,000 miles, whichever comes first.
- [15\-318\-24R](/bulletins/10253955.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module \(DCM\) in vehicles with no active STARLINK subscription. There will be a warranty extension for the DCM up to 8 years \(96 months\) or 150,000 miles.
- [09\-119\-24](/bulletins/10253930.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the extended warranty coverage for the Thermo Control valve \(TCV\) used the the models listed. The coverage will be extended to \(15\) fifteen years / 150,000 miles.
- [09\-80\-21R](/bulletins/10253903.md), 2024-05-02, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
- [15\-312\-23R](/bulletins/10252554.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin announces repair procedures to be used when diagnosing dark current draw \(parasitic draw\) on vehicles equipped with Gen 1 Data Control Modules.
- [15\-321\-23R](/bulletins/10252551.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
- [07\-218\-23R](/bulletins/10252545.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. To satisfy current supply demands, a new Subaru alternative replacement battery is now available.

JSON: [/v1/bulletins/10160493](/v1/bulletins/10160493)

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