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Service bulletin B620219

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10160351
Published by NHTSA2019-05-20
Manufacturer's numberB620219
Manufacturer's date2019-04-01
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A-18-11-5xx to I Level S18A-19-03-5xx an incorrect vehicle model image is displayed in the Instrument Cluster (KOMBI).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Instrument cluster, Software

Vehicles listed
BMW 330I2019
BMW M850I2019
BMW X52019
BMW X72019
BMW Z42019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V5840002023-08-16. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
21V5200002021-07-08. AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B0902212023-07-24. Service bulletin. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
B6603222023-01-30. Service bulletin. "Driver Assistance Reduced" check control message (CCM) appears.
B6604222022-12-12. Service bulletin. Delivery Stop: High Beam Assistant. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2023 BMW X7 SAV vehicles that were produced between July 28, 2022 and September 2, 2022. Usage of the high-beam assistant is not possible.
B6203222022-12-12. Service bulletin. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
B5207222022-12-12. Service bulletin. When turning off the vehicle, a Check Control Message (CCM) for "rear occupant alert, check rear seats" is displayed in the instrument cluster.
SIB0901212022-07-18. Service bulletin. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
B6202222022-05-31. Service bulletin. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
B8402222022-05-16. Service bulletin. The customer finds an indication in the â??myBMWâ? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
B8404212022-01-24. Service bulletin. Wi-Fi Hotspot is missing and inoperable.
B6520212022-01-24. Service bulletin. BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant.