# Service bulletin B620319

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160269
- Published by NHTSA: 2019\-05\-20
- Manufacturer's number: B620319
- Manufacturer's date: 2019\-04\-01
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD\-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head\-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160269-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160269-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2019 BMW 330I
- 2019 BMW M850I
- 2019 BMW X5
- 2019 BMW X7
- 2019 BMW Z4

## Recalls for the same vehicles and component

- [21V520000](/recalls/nhtsa/21V520000.md), 2021-07-08: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [B660322](/bulletins/10230737.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "Driver Assistance Reduced" check control message \(CCM\) appears.
- [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\).
- [B520722](/bulletins/10227554.md), 2022-12-12, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SEATS:MID/REAR ASSEMBLY. When turning off the vehicle, a Check Control Message \(CCM\) for "rear occupant alert, check rear seats" is displayed in the instrument cluster.
- [B650821](/bulletins/10200246.md), 2021-08-09, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:INTERIOR PANELS:DASHBOARD; EQUIPMENT. Customer states the Central Information Display is flickering and the picture is shifting.
- [B620121](/bulletins/10194308.md), 2021-05-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster \(Kombi\).
- [B620919](/bulletins/10170588.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI \(Instrument Cluster\).
- [B620119](/bulletins/10169469.md), 2019-12-16, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster \(KOMBSP18\) functions are intermittently inoperative including: On\-board Computer \(BC\) button on turn signal stalk \(BC button shown at left\) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
- [B620119](/bulletins/10165262.md), 2019-09-23, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin \(Revision \#2\) replaces SI B62 01 19 dated March 2019. Updated I\-level info. Instrument Cluster \(KOMBSP18\) functions are intermittently inoperative including: On\-board Computer \(BC\) button on turn signal stalk \(BC button shown at left\) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control \(shown at left\) Additionally the audio source radio station or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset.
- [B620319](/bulletins/10160352.md), 2019-05-20, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DISPLAY IN THE INSTRUMENT CLUSTER OR IN HEAD\-UP DISPLAY IS FLICKERING. The customer states that the display in the instrument cluster or the BMW Head\-Up Display is flickering. Autonomous switching through of the display contents on the right side of the instrument cluster can also occur.
- [B620219](/bulletins/10160351.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INCORRECT VEHICLE IS DISPLAYED IN THE INSTRUMENT CLUSTER AFTER PROGRAMMING. After programming the vehicle from i Level S18A\-18\-11\-5xx to I Level S18A\-19\-03\-5xx an incorrect vehicle model image is displayed in the Instrument Cluster \(KOMBI\).

JSON: [/v1/bulletins/10160269](/v1/bulletins/10160269)

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