# Service bulletin B840319

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160227
- Published by NHTSA: 2019\-05\-20
- Manufacturer's number: B840319
- Manufacturer's date: 2019\-04\-01
- NHTSA component: BACK OVER PREVENTION

## NHTSA's summary

ConnectedDrive: REMOTE 3D NOT WORKING.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160227-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160227-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2019 BMW 330I
- 2017 BMW 740E
- 2017 BMW 740I
- 2016 to 2017 BMW 740LI
- 2016 to 2017 BMW 750LI
- 2017 BMW M760I
- 2019 BMW M850I
- 2019 BMW X5
- 2019 BMW X7

## Recalls for the same vehicles and component

- [21V096000](/recalls/nhtsa/21V096000.md), 2021-02-19: BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [19V684000](/recalls/nhtsa/19V684000.md), 2019-09-27: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [B652023](/bulletins/10242531.md), 2023-09-18, Service bulletin: BACK OVER PREVENTION:SOFTWARE. ?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
- [B650414](/bulletins/10227568.md), 2022-12-12, Service bulletin: LANE DEPARTURE; UNKNOWN OR OTHER; AIR BAGS; SEATS:BARRIERS; BACK OVER PREVENTION. According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 \- Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C \- Front passenger seat occupancy detection transmitting fault\(moisture\)" is stored. The fault may or may not currently be present.
- [B090321](/bulletins/10214254.md), 2022-06-21, Service bulletin: BACK OVER PREVENTION:SOFTWARE. In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade\(RSU\) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
- [B320420](/bulletins/10205616.md), 2021-12-27, Service bulletin: BACK OVER PREVENTION. A groaning type noise is heard during the height adjustment.
- [B121221](/bulletins/10205615.md), 2021-12-27, Service bulletin: BACK OVER PREVENTION. ???Due to an unfavorable operating point primarily in the low\-end torque range, the fuel vapor scavenging that takes place in that range may result in incorrect detection of a mixture that is too rich. As a result, an incorrect mixture adaptation value is stored.
- [B662919](/bulletins/10190867.md), 2021-04-26, Service bulletin: BACK OVER PREVENTION. TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display \(CID\).
- [B520320](/bulletins/10190853.md), 2021-04-26, Service bulletin: BACK OVER PREVENTION. RATTLING NOISE FROM THE FRONT HEADREST: A rattling noise can be heard coming from the front seat headrest.
- [B090120](/bulletins/10190846.md), 2021-04-26, Service bulletin: BACK OVER PREVENTION:SOFTWARE. BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade \(RSU\) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
- [B662919](/bulletins/10184595.md), 2020-12-21, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT. TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display \(CID\). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
- [B661720](/bulletins/10184594.md), 2020-12-21, Service bulletin: BACK OVER PREVENTION. SURROUND VIEW \- PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view \(top view\) camera images in the CID \(Central Information Display\).

JSON: [/v1/bulletins/10160227](/v1/bulletins/10160227)

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