# Service bulletin N172097060

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10160088
- Published by NHTSA: 2019\-05\-20
- Manufacturer's number: N172097060
- Manufacturer's date: 2019\-04\-02
- NHTSA component: STRUCTURE; ELECTRICAL SYSTEM; VISIBILITY

## NHTSA's summary

N172097060 \- Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert \(SBZA\) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster \(DIC\). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection \(passenger airbag could be suppressed, w/airbag TT, DIC message\). Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system, Glass, wipers and mirrors

## Vehicles listed

- 2013 to 2016 CHEVROLET CRUZE
- 2014 to 2015 CHEVROLET IMPALA
- 2013 to 2017 GMC ACADIA

## Recalls for the same vehicles and component

- [16V502000](/recalls/nhtsa/16V502000.md), 2016-07-05: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [2015591](/recalls/tc/2015591.md), 2015-12-09: Structure
- [2015449](/recalls/tc/2015449.md), 2015-10-05: Electrical
- [15V609000](/recalls/nhtsa/15V609000.md), 2015-09-29: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- [2014432](/recalls/tc/2014432.md), 2014-10-03: Electrical
- [14V614000](/recalls/nhtsa/14V614000.md), 2014-10-01: ELECTRICAL SYSTEM
- [14V489000](/recalls/nhtsa/14V489000.md), 2014-08-08: STRUCTURE
- [14V355000](/recalls/nhtsa/14V355000.md), 2014-06-23: ELECTRICAL SYSTEM:IGNITION
- [14V223000](/recalls/nhtsa/14V223000.md), 2014-04-30: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, GASOLINE
- [13V220000](/recalls/nhtsa/13V220000.md), 2013-05-24: EXTERIOR LIGHTING:BRAKE LIGHTS; ELECTRICAL SYSTEM

## Other bulletins for the same vehicles and component

- [22\-NA\-007](/bulletins/11025552.md), 2025-11-15, Service bulletin: ENGINE; ELECTRICAL SYSTEM. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler \(CAC\) Icing \- Malfunction Indicator Lamp \(MIL\) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [23\-NA\-001](/bulletins/11017252.md), 2025-04-28, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- [24\-NA\-003](/bulletins/11017040.md), 2025-04-15, Service bulletin: STRUCTURE:BODY. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
- [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

JSON: [/v1/bulletins/10160088](/v1/bulletins/10160088)

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