# Service bulletin 68249986A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10159890
- Published by NHTSA: 2019\-05\-20
- Manufacturer's number: 68249986A
- Manufacturer's date: 2015\-11\-18
- NHTSA component: EQUIPMENT

## NHTSA's summary

Part Description: MY16 RA3 \& RA4 Replacement Radios Issue Description: Issue 1:\~ All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. \(example: Z8249986A$\) The MY16 replacement radios must be reconfigured by United Radio to the wirele ss network provider in order for Uconnect Apps to work properly. Issue 2:\~ The MY16 RA3 and RA4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 \- Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found \(radio functions properly\). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell \(248\) 941\-8756 if you have any further questions regarding this fault.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10159890-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10159890-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Trouble codes named

U0184

## Vehicles listed

- 2016 CHRYSLER 200
- 2016 CHRYSLER 300
- 2016 CHRYSLER 300C
- 2016 CHRYSLER GRAND VOYAGER
- 2016 CHRYSLER PACIFICA
- 2016 CHRYSLER TOWN AND COUNTRY

## Recalls for the same vehicles and component

- [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT

## Other bulletins for the same vehicles and component

- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [88806](/bulletins/10231750.md), 2023-02-13, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-01 \- \(XB1\) 2.4L Engine ? Select 2014 \- 2019 Jeep Cherokee \(KL\), 2017 \- 2018 Jeep Compass \(MP\), 2015 \- 2018 Jeep Renegade \(FWD/AWD\) \(BU\), 2013 \- 2016 Dodge Dart \(PF\), 2015 \- 2017 Chrysler 200 \(UF\), 2016 \- 2018 Fiat 500X \(FWD\) \(FB\), \(AWD\), 2015 \- 2018 Ram Promaster City \(VM\)
- [68234120A](/bulletins/10228101.md), 2022-12-19, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: \- Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.\~ Issue 2; Radio inoperative, no power, display no power or screen is blank.\~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display \(ICS\), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.\~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell \(248\) 736\-1267 or Dave Clemons at cell \(248\) 520\-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. \~
- [S2209000004](/bulletins/10227983.md), 2022-12-19, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- [9003220](/bulletins/10224887.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. RES / RHA / REB Radios That Support Bluetooth and Hands\-Free 1. For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Hands Free Module \(and associated components\) are the systems responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis. Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)
- [68264880A](/bulletins/10224872.md), 2022-10-31, Service bulletin: EQUIPMENT. Parts.
- [9003681](/bulletins/10224693.md), 2022-10-24, Service bulletin: EQUIPMENT. Restraints Information Sheet \(I\-Sheet\) has been added to Star Parts. Print I\-Sheet for technician use.

JSON: [/v1/bulletins/10159890](/v1/bulletins/10159890)

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