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Service bulletin A19-049

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10159440
Published by NHTSA2019-05-04
Manufacturer's numberA19-049
Manufacturer's date2019-04-26
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Service Bulletin - iPhones cannot connect to Apple CarPlay. The audio unit will not launch Apple CarPlay when an iPhone is connected to the USB port.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
HONDA HR-V2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ATI&030120229012022-03-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&112920219082021-12-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&090720219012021-09-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Civics, CR-Vs & HR-Vs with a customer complaint of the audio screen turning black, blank or inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-0492021-08-03. Service bulletin. "Service Bulletin - With an iPhone connected to the USB port: -Apple CarPlay does not launch/cannot connect. -The screen is frozen, blank or black. -The audio unit will automatically restart."
A20-0942020-12-09. Service bulletin. Service Bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call and stored voice tags are missing when the ignition is turned ON.