# Service bulletin 211813\-09292017\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10159301
- Published by NHTSA: 2019\-04\-30
- Manufacturer's number: 211813\-09292017\-
- Manufacturer's date: 2017\-09\-29
- NHTSA component: EQUIPMENT:OTHER:LABELS

## NHTSA's summary

17357 and 17366 \- Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Vehicles in dealer new inventory were placed on stop delivery earlier this month and the field actions were released as parts become available. This message is being sent to provide a summary of the status of these field actions. Part Numbers \- An issue has been reported that some of the belt kit part numbers listed in these bulletins may not be listed in EPC. This makes it difficult to identify which part number to install on the vehicle. We are quickly working to remedy this situation. Until the correction is completed, dealers should verify part number progressions utilizing their parts system resources prior to reaching out for additional assistance. We apologize for this inconvenience and hope to have it corrected soon. Service Update Bulletin 17357 \- Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 14,483. Dealers will replace the Monroney label. Bulletin 17357 was released to dealers on 9/6. If you have not received a replacement window label for a vehicle in dealer new inventory, please request a replacement using the process given in the bulletin. Service Update Bulletin 17366 \- Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 345. Dealers will replace seat belt retractors in first row driver and passenger position with correct parts. Bulletin 17366 was released to dealers on 9/22. The parts pre\-ship has completed and dealers should begin receiving parts now.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10159301-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10159301-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2017 CHEVROLET SILVERADO
- 2017 to 2018 CHEVROLET SILVERADO 1500
- 2017 to 2018 CHEVROLET SILVERADO 2500
- 2017 to 2018 CHEVROLET SILVERADO 3500
- 2017 to 2018 GMC SIERRA 1500
- 2017 to 2018 GMC SIERRA 2500
- 2017 to 2018 GMC SIERRA 3500

## Recalls for the same vehicles and component

- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [17\-NA\-302](/bulletins/10252106.md), 2024-03-28, Service bulletin: EQUIPMENT; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [PIP5960](/bulletins/10251710.md), 2024-03-18, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a restricted part due to stock limitation.
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center \(WPC\) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- [18\-NA\-180](/bulletins/10250564.md), 2024-02-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.

JSON: [/v1/bulletins/10159301](/v1/bulletins/10159301)

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