# Service bulletin SNM19\-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10158914
- Published by NHTSA: 2019\-04\-22
- Manufacturer's number: SNM19\-001
- Manufacturer's date: 2019\-03\-18
- NHTSA component: EQUIPMENT; VISIBILITY

## NHTSA's summary

Please be advised the optional Right Hand Side Down View Mirror will not be installed on vehicle models AN, PI, GR from the factory effective immediately. This is a result of a quality issue that has been discovered.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10158914-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10158914-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors

## Vehicles listed

- 2020 MACK ANTHEM \(AN\)
- 2020 MACK GRANITE \(GR\)
- 2020 MACK PINNACLE \(PI/PN\)

## Recalls for the same vehicles and component

- [2019037](/recalls/tc/2019037.md), 2019-01-25: Visual System
- [19V054000](/recalls/nhtsa/19V054000.md), 2019-01-24: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

## Other bulletins for the same vehicles and component

- [CBR 2432\-2 202601](/bulletins/11028041.md), 2026-02-03, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. CBR \- Mack Chassis \- AN And GR Models \- Door Glass Shattering.
- [CBR\-2432 202501](/bulletins/11013548.md), 2025-02-04, Service bulletin: VISIBILITY/WIPER. This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.
- [KC\-2094 Rev 3](/bulletins/10238834.md), 2023-07-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Infotainment System \- Volume Drop During A Phone Call, Phone Connected Via Bluetooth
- [SLM23\-005](/bulletins/10237374.md), 2023-06-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Literature Published and Released in May, 2023
- [M\-170\-003](/bulletins/10235490.md), 2023-05-03, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: Vibration Diagnostics
- [M\-170\-001](/bulletins/10235489.md), 2023-05-03, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: Stock Vehicle Storage and Maintenance
- [M\-170\-002](/bulletins/10235486.md), 2023-05-03, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
- [M\-371\-004](/bulletins/10228626.md), 2023-01-03, Service bulletin: EQUIPMENT:ELECTRICAL; VISIBILITY/WIPER. TBS\- Jumper Harness,Wiper Motor,Replacement
- [KC\-735](/bulletins/10215291.md), 2022-07-05, Service bulletin: EQUIPMENT. Premium Tech Tool \(PTT\) \- Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes \(DTC\) Or Programming \- US10\+OBD13 And Newer Emissions,
- [KC\-627](/bulletins/10213644.md), 2022-06-07, Service bulletin: EQUIPMENT. Premium Tech Tool \( PTT \) Training Materials And Support Tools

JSON: [/v1/bulletins/10158914](/v1/bulletins/10158914)

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