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Service bulletin SNM19-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10158914
Published by NHTSA2019-04-22
Manufacturer's numberSNM19-001
Manufacturer's date2019-03-18
NHTSA componentEQUIPMENT; VISIBILITY

NHTSA's summary

Please be advised the optional Right Hand Side Down View Mirror will not be installed on vehicle models AN, PI, GR from the factory effective immediately. This is a result of a quality issue that has been discovered.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors

Vehicles listed
MACK ANTHEM (AN)2020 (the catalog's model; the bulletin names a series or trim of it)
MACK GRANITE (GR)2020 (the catalog's model; the bulletin names a series or trim of it)
MACK PINNACLE (PI/PN)2020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20190372019-01-25. Visual System
19V0540002019-01-24. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CBR 2432-2 2026012026-02-03. Service bulletin. CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.
CBR-2432 2025012025-02-04. Service bulletin. This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.
KC-2094 Rev 32023-07-06. Service bulletin. Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth
SLM23-0052023-06-06. Service bulletin. Service Literature Published and Released in May, 2023
M-170-0032023-05-03. Service bulletin. TSB: Vibration Diagnostics
M-170-0012023-05-03. Service bulletin. TSB: Stock Vehicle Storage and Maintenance
M-170-0022023-05-03. Service bulletin. TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
M-371-0042023-01-03. Service bulletin. TBS- Jumper Harness,Wiper Motor,Replacement
KC-7352022-07-05. Service bulletin. Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-6272022-06-07. Service bulletin. Premium Tech Tool ( PTT ) Training Materials And Support Tools