Service bulletin TSB190041-032220

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

This Technical Service Bulletin describes the verification and resolution to engine programs that can use both J1708 and J1939 communication protocols, when trying to create a work order image with INSITE? electronic service tool using J1708 protocol and INLINE? 6 datalink adapter, the work order creation fails between 15 to 30% and error 10431 will be displayed. To create an engine control module (ECM) work order image, use the J1939 protocol with INLINE? 6 datalink adapter, or use an INLINE? 7 datalink adapter if available.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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