# Service bulletin APOC04102019

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10158717
- Published by NHTSA: 2019\-04\-21
- Manufacturer's number: APOC04102019
- Manufacturer's date: 2019\-04\-10
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Dealer Message \- On February 2nd, 2019, American Honda announced a Product Update for certain 2019 Passport Elite and Touring vehicles to address issues where the telematics control unit \(TCU\) does not operate properly, preventing front control box connection to the internet, and prohibiting Wifi Hotspot and HondaLink remote functions.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10158717-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10158717-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2019 HONDA PASSPORT

## Recalls for the same vehicles and component

- [20V440000](/recalls/nhtsa/20V440000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
- [20V439000](/recalls/nhtsa/20V439000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [A24\-061](/bulletins/11025607.md), 2025-11-19, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
- [A24\-061](/bulletins/11009193.md), 2024-10-25, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- [A24\-061](/bulletins/11008043.md), 2024-09-26, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- [A23\-023](/bulletins/10234629.md), 2023-04-22, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE AND ENGINE COOLING. Service Bulletin \- The engine will not crank on initial startup after precipitation and sub\-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- [A23\-008](/bulletins/10231048.md), 2023-02-03, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Service Bulletin \- Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- [ABOM01062023](/bulletins/10229678.md), 2023-01-11, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Dealer Message \- During development, the idle stop enable criteria was mis\-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
- [A23\-009](/bulletins/10229676.md), 2023-01-11, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR; ELECTRICAL SYSTEM:SOFTWARE. Service Bulletin \- Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23\-008 Product Update: PGM\-FI Idle Stop Software Update is applicable to the VIN, the PGM\-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
- [A23\-008](/bulletins/10229675.md), 2023-01-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR. Service Bulletin \- Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- [A22\-027](/bulletins/10222075.md), 2022-09-27, Service bulletin: ELECTRICAL SYSTEM. "Service Bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service Bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
- [A22\-027](/bulletins/10219533.md), 2022-09-09, Service bulletin: ELECTRICAL SYSTEM. Service bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. Audio amplifier software error.

JSON: [/v1/bulletins/10158717](/v1/bulletins/10158717)

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