# Service bulletin Dealer Letter \-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10157807
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: Dealer Letter \-
- Manufacturer's date: 2012\-11\-14
- NHTSA component: EQUIPMENT

## NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION \(Ensuring a Perfect Delivery ? UPDATEs on 2013MY Inventory Vehicles\): On November 1st the 2013 JD Power IQS window began, which is the period of time when customers who purchase a new Volkswagen will be asked about the initial quality of their vehicle. Extensive training and support actions are now in place to assist dealerships with the PDI and new vehicle delivery process. This document informs service teams of Volkswagen's need for them to check for and complete all outstanding UPDATEs to vehicles prior to customer delivery.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10157807-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10157807-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- VOLKSWAGEN VOLKSWAGEN

JSON: [/v1/bulletins/10157807](/v1/bulletins/10157807)

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